IFU_RO_PERFECTO_4400_NC00025894-01_eo 27/09/11 11:26 Page10
12. TROUBLESHOOTING
Problems
EN
The filter holder is
blocked.
The coffee is not dry after the
water has passed through.
The espresso flows too
slowly.
Water flows from the filter
holder after the espresso
has been made.
Ground coffee in the cup.
The espresso is not not
frothy/has no crema.
The water tank leaks
when it is moved.
Water leaking underneath
the appliance.
Cracking noises are heard
from the filter holder.
The pump is abnormally
noisy.
Possible causes
You have forgotten to release the
filter holder.
You have not tightened the filter
holder correctly.
The coffee is too finely ground, too
oily or powdery.
The filter holder is dirty.
The water grill is dirty.
The selection knob has not been
placed in the position "Resistor".
Premature formation of scale due
to very hard water.
The filter holder is dirty.
The coffee is too finely ground.
The coffee is too old or has
become stale.
The coffee is not suited to making
espresso.
There is not enough coffee in the
filter holder.
The valve at the bottom of the tank
is dirty or faulty.
The valve is blocked by scale
Inside leak.
This is normal: safety lock on the
filter holder.
No water in the tank.
10
Solutions
Press the
button while turning the
filter holder towards the left (fig. 15).
Tighten the filter holder more.
Choose a more coarsely ground coffee.
Clean your filter holder according to the
instructions in paragraph 9.B.
When the appliance has cooled down,
clean the water grill with a damp
sponge.
Turn the d1 control switch to
Descale the espresso machine according
to the instructions (paragraph 10).
Clean the filter holder with hot water.
Press the
button to eliminate any
remaining coffee. Shake it to remove of
any water (also refer to paragraph 9.B.)
Use a more coarsely ground coffee.
Use a more recently ground fresher
coffee.
Use a finer espresso ground coffee, and
only use Espresso ground coffee
Add more coffee.
Wash the water tank and activate the valve
at the bottom of the tank with your finger.
Descale the appliance as described in
paragraph 10.
Check that the tank is fitted correctly. If
the problem continues, do not use the
appliance, contact an approved service
centre.
Switch off the appliance (position
the water tank and switch back on.
(fig. 7).
), fill