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6 Problems and remedies
The animation indicating that the
vacuum is blocked is displayed on
the screen and the appliance has
stopped operating.
The animation indicating that the
filter is blocked is displayed on
the screen and the appliance has
stopped operating.
The appliance has stopped
operating while being operated.
When the appliance is connected
to charge, the charging screen
is displayed on the screen. But,
the battery percentage does not
change.
The appliance stopped operating
without any warning animation
being displayed on the screen.
While charging, 1 LED light on the
appliance flashes rapidly in red
and the battery percentage on the
screen does not change.
While charging, 1 LED light on the
appliance is illuminated solidly in
red and the battery percentage on
the screen does not increase.
While charging, 1 LED light on the
appliance flashes both in red and
white alternately and the battery
percentage on the screen does not
is shown as 00%.
A bad smell (light humidity, dust,
plastic material odour) occurs on
the air outlet.
Cordless Stick Vacuum Cleaner / User Manual
A blockage has occurred on the
vacuum duct.
Filters are filled with excessively
dust.
Battery is faulty.
Battery may be overheated.
You may have inadvertently plugged
the adaptor of another appliance,
and thus the charge current is
excessive.
Battery be overheated than
expected.
The Body (10) is not installed
properly to the charging dock
(15). Or the battery is not installed
properly to the body of the
appliance.
Have you purchased the appliance
within the last 3 months?
The dust reservoir (11) and the
filters are not cleaned properly.
Filters may be installed while wet
after they are washed.
Filters may be deformed as a result
of the frequency of operation and
their replacement period may have
come.
Remove the blockages.
Clean the motor inlet foam and the
metal filter.
Contact the customer services.
Wait for appliance to cool down and
try to operate it again.
Use the proper adaptor.
Contact the customer services.
Remove the adaptor (19) from the
charging dock (15) and remove the
body (10) from the charging dock.
Ensure that the battery is installed
properly on the body. Install the
body (10) to the charging dock
again and plug the adaptor to the
charging dock again.
It is normal that a bad smell (light
odour of plastic) occurs within 3
months after the purchase date.
Clean the dust reservoir (11) and
the filters.
Remove the filters and ensure that
they are dry before installing them
to the appliance.
Please contact the customer
services to buy a new filter.
29 / EN
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