Problem:
The cooktop emits a humming noise when I place cookware on the
surface and start cooking.
Reason:
A low humming noise is normal when operating an induction
cooktop. The humming sound indicates that the magnetic field is
being generated and the cookware is heating up. If you are cooking
at 140°F or 180°F, the humming will be intermittent. On all other
temperatures it will be constant.
Solution:
This is normal operation. As a general rule, the higher-quality
cookware you use (the thicker the bottom), the lower the humming
noise will be.
Problem:
I have turned the cooktop off after cooking, but I can still hear the
fan working.
Reason:
Even after the cooktop has been turned off, the internal fan will keep
working for a few seconds or minutes to finish cooling down the
interior of the cooktop.
Solution:
This is normal operation. The fan will turn off by itself after the cooling
down process is complete. Do not unplug the unit before the fan is
off. If you must unplug the unit, make sure you let the unit cool down
completely before storing it.
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