Roborock S7 Pro Ultra Manuel D'utilisation page 14

Common Issues
The robot cannot return to the charging
dock after Spot cleaning or when it has
been moved manually
The robot has begun to miss certain
spots
It takes a long time to fill the water tank
The LED status indicator light on the
dock is steady red.
Reduced emptying performance or
unusual noise when emptying.
Robot voice alert: Error 42. Maintenance
brush jammed. Clean it and remove
blockages.
Reduced mop washing performance.
Auto-emptying is not working.
The mop is not washed.
• After spot cleaning or a significant position change, the robot will re-generate the map. If the charging dock is too far
away, it may not be able to return to recharge and must be placed on the charging dock manually.
• The wall sensor or cliff sensors may be dirty. Wipe them with a soft dry cloth.
• The filter may be blocked and need cleaning.
• The dustbin is not in place. Check and correct installation.
• Voltage error. Check that local voltage meets the requirements listed on the dock.
• Check clean water tank placement or refill as required.
• Check dirty water tank placement or empty as required.
• Check that the water filter has been correctly installed.
• The main brush or main brush cover is not properly installed. Check and correct installation.
• The filter, air duct, suction inlet, air inlet, or dustbin is blocked. Clean to remove blockages.
• If the brush stops at the left side, it may be jammed. Remove any items jamming it.
• If the brush stops at the right side, the filter may be blocked or is not installed in place. Clean and correct installation.
• The mop is not attached properly. Reinstall.
• The floor is dirty. Change the mop washing mode to "Deep" in the app for better cleaning.
• Auto-emptying is disabled. Check in-app settings.
• Dock dustbin is not installed. Check and install.
• Auto-emptying will not be triggered if the robot returns to the dock without cleaning.
• The robot will not auto-empty after returning to the dock in Do Not Disturb (DND) mode. Adjust cleaning or DND
duration, or start emptying manually.
• The mop will not be washed if not used.
• The robot will not return to the dock for mop washing if it does not start from the dock or no dock is found on the app
map.
• Check tank placement and refill or empty as required.
• Check that the water filter has been correctly installed.
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