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PROBLEM
1. No power, the power switch is in
2. Logs Glow, flame effect does not work.
3. Flame effect operates, but heater does not
blow warm air.
4. Unit heater does not work.
FIREPLACE LOCATION
When choosing a location for your new fireplace,
ensure that the general instructions are followed.
Also, for best effect, install the fireplace out of
direct sunlight.
Cold climate installation recommendation:
when installing this unit against a
non-insulated exterior wall or chase, it is
mandatory that the outer walls be insulated
to conform to applicable insulation codes.
ELECTRICAL CONNECTION
A 15 AMP, 120 Volt, 60 Hz circuit with a
properly grounded outlet is required. Preferably, the
fireplace will be on a dedicated circuit as other
appliances on the same circuit may cause the circuit
breaker to trip or the fuse to blow when the heater is
in operation. The unit comes standard with 6 feet
(1.8 m) three wire cord, exiting from the rear of the
fireplace. Plan the installation to avoid the use of
an extension cord. If an extension cord must be
TROUBLE SHOOTING GUIDE
ON position.
" "
SOLUTION
1. Check that the unit is plugged into a standard
120V outlet.
2. Check whether Flame Generator drive motor is
running . If not call the customer service.
3a. Try to trun ON/OFF HEATER button several times
to make sure it is in ON position.
3b. Make sure that the TEMPERATURE knob is set to
the max setting.
4. Turn all switches to the
the unit from the wall outlet for 5 minutes. After 5
minutes, plug the unit back into the wall outlet and
operatate as normal.
used, it must be a minimum 14 AWG ; three wires
with grounding type plug connector and rated
not less than 1875 Watts. The cord shall not be
more than 20 feet (6 m) in length.
ELECTRICAL SPECIFICATIONS
Voltage:
Amps:
Watts:
CLEARANCE TO COMBUSTIBLES
Keep electrical cords, drapery, furniture and other
combustibles at least 3 feet (0.9 m) from the front of the
heater and away from the sides.
CLEANING TRIM
Clean the metal trim using a soft cloth, slightly
dampened with citrus oil based product and buff with
a clean soft cloth. DO NOT use brass polish or
household cleaners as these products will damage
the metal trim. Citrus oil based products can be
obtained at supermarkets or hardware stores.
E-4
OFF position and unplug
"
"
120VAC, 60Hz
11.7 Amps
1400 Watts
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