Warranty
how long
Products covered by this limited warranty
have been tested and inspected prior to
shipment and, subject to the provisions
of this warranty, Dimplex warrants such
products to be free from defects in
material and workmanship for a period
of 12 months from the date of the first
purchase of such product.
The limited 12 month warranty period
also applies to any implied warranties that
may exist under applicable law. some
jurisdictions do not allow limitations on
how long an implied warranty lasts, so
the above limitation may not apply to the
purchaser.
What this limited warranty does not cover
This limited warranty does not apply to
products that have been repaired (except
by Dimplex or its authorized service
representatives) or otherwise altered. This
limited warranty does further not apply
to defects resulting from misuse, abuse,
accident, neglect, incorrect installation,
improper maintenance or handling, or
operation with an incorrect power source.
What you must do to get service under
this limited warranty
Defects must be brought to the attention of
Dimplex Technical service by contacting
Dimplex at 1-888-DImPLEX (1-888-
346-7539), or 1367 Industrial road,
Cambridge ontario, Canada n1r 7G8.
Please have proof of purchase, catalogue/
model and serial numbers available when
calling. Limited warranty service requires
a proof of purchase of the product.
What Dimplex will do in the event of a
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defect
In the event a product or part covered
by this limited warranty is proven to be
defective in material or workmanship
during the 12 month limited warranty
period you have the following rights:
•
Dimplex will in its sole discretion
replace such defective part(s) without
charge, or if part replacement proves
not to be commercially practicable or
cannot be timely made, Dimplex may,
in lieu of replacing part(s) choose to
replace the unit.
•
This limited warranty does not entitle
the purchaser to on-site or in-home
services. on-site or in-home services
may be performed at the purchaser's
specific request and expense at
Dimplex's then-current rates for such
services.
•
The purchaser is responsible for
removal and transportation of such
product or part (and any repaired or
replacement product or part) to and
from the authorized dealer's or service
agent's place of business.
•
Dimplex will not be responsible for,
and the limited warranty services shall
not include, any expense incurred for
installation or removal of the product
or part (or any replacement product or
part) or any labour or transportation
costs. such costs shall be the
purchaser's responsibility.
What Dimplex and its dealers and service
agents are also not responsible for:
In no EvEnT WILL DImPLEX, or ITs
DIrECTors, oFFICErs, or AGEnTs,
bE LIAbLE To ThE PurChAsEr or
AnY ThIrD PArTY, WhEThEr In
www.dimplex.com