Care And Maintenance; Troubleshooting; Cleaning; Contacting Customer Service - Bose Solo 15 Notice D'utilisation

Troubleshooting

Problem
Adapter is not powered
Adapter does not pair
with mobile device
No sound from a
Bluetooth enabled
device
Poor sound quality from
a Bluetooth enabled
device
Cannot connect to
multiple devices

Cleaning

Clean the surface of the system with a soft, dry cloth.
• Do not use solvents, chemicals, or sprays.
• Do not allow liquids to spill into any openings.

Contacting customer service

For additional help, contact Bose
the carton.

Limited warranty

Your system is covered by a limited warranty. Details of the limited warranty are
provided on the product registration card that is included in the carton. Please refer
to the card for instructions on how to register. Failure to register will not affect your
limited warranty rights.
The warranty information provided with this product does not apply in Australia
and New Zealand. See our website at www.bose.com.au/warranty or
www.bose.co.nz/warranty for details of the Australia and New Zealand warranty.
What to do
• Firmly connect both ends of the power supply cable.
• Connect the power supply to a live AC (mains) outlet.
• On your mobile device, turn off Bluetooth
• Remove the adapter from the Bluetooth list on your mobile device.
Try pairing again.
• Pair another mobile device.
• Clear the adapter's memory: Press and hold
Try pairing again. See "Adapter memory" on page 12.
• Power on your audio system.
• Turn up the volume on your audio system and on your Bluetooth enabled
device
(or music app).
• Try pairing another mobile device.
• Select the correct source input for the adapter on your audio system.
• Connect the adapter to an optical connector that does not have a video
output already connected.
• For more information on connecting sources to your audio system,
refer to your audio system owner's guide.
• Move the mobile device closer to the adapter, and away from any
interference.
• Try pairing another mobile device.
• Make sure your devices are paired.
• Clear the adapter's memory: Press and hold
Try pairing again. See "Adapter memory" on page 12.
Customer Service. Refer to the contact sheet in
®

Care and Maintenance

and turn it back on.
®
for 10 seconds.
for 10 seconds.
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