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WARRANTY CONDITIONS
EAS ELECTRIC offers a repair guarantee against all manufacturing defects, including labour and spare parts, within
the terms and conditions indicated below:
3 years: Domestic Range, Commercial Range, Domestic VRF, M-Thermal Monoblock and Biblock, Domestic Fan Coils,
DHW aerothermal storage heaters, Swimming Pool Heat Pumps, Domestic Minichillers, Compact solar heaters,
Thermosiphons, Purifiers, Dehumidifiers and other air treatment appliances.
2 years: High pressure ducted, VRF and centrifugal VRF for professional use, Minichillers for professional use,
Modular Chillers, Fan Coils for professional use and Air Curtains.
5 years: Buffer tanks, and compressor (component only) for all units.
7 years (mainland Spain)/3 years (Canary Islands and Balearic Islands): Hot water cylinders (Inter)
The warranty of the VRF systems is subject to the study of the principle scheme by the EAS ELECTRIC SMART
TECHNOLOGY S.L.U. prescription department.
For aerothermal units, modular chillers and VRF systems, a commissioning with the official technical service is
required after installation in order to be eligible for warranty coverage.
This period shall be counted from the date of sale, which must be justified by presenting the purchase invoice. The
conditions of this warranty apply only to Spain and Portugal. If you have purchased this product in another country,
please consult your dealer for the applicable conditions.
WARRANTY EXCLUSIONS
1. Devices used improperly, in a manner not in accordance with the instructions for use.
2. Maintenance or upkeep of the appliance: gas charges, periodic reviews, adjustments, greasing.
3. The devices disassembled or manipulated by the user or persons outside the authorized technical services.
4. Materials broken or deteriorated due to wear or normal use of the device: remote controls, gaskets, plastics, filters,
etc.
5. Devices that do not have the factory serial number identified or in which it has been altered or erased.
6. Faults caused by fortuitous causes or accidents of force majeure, or as a result of abnormal, negligent or
inappropriate use of the device.
7. Civil liabilities of any nature.
8. Loss or damage to software or information media.
9. Faults produced by external factors such as current disturbances, electrical surges, excessive or incorrect voltage
supply, radiation and electrostatic discharges including lightning.
10. Installation defects, such as lack of ground connection between indoor and outdoor units, lack of ground
connection in the home, alteration of the order of the phases and the neutral, flare in poor condition or connection
with refrigeration pipes of different diameter.
11. When there is a pre-installation, the damage caused by not carrying out an adequate preliminary cleaning of the
installation with nitrogen and checking for air-tightness.
12. External device linkages (such as Wi-Fi connections). This can never lead to unit change.
13. Substitutions and/or repairs to equipment or devices installed or located at a height equivalent to or greater than
2'20 meters from the ground.
14. Damage by freezing in plate and/or tube exchangers, and in condensers and water chillers.
15. Damage to fuses, blades, lamps, flow switch, filters and other elements derived from normal wear and tear due to
the operation of the equipment.
16. Faults that have their origin or are a direct or indirect consequence of: contact with liquids, chemicals and other
substances, as well as conditions derived from the climate or the environment: earthquakes, fires, floods, excessive
heat or any other external force , such as insects, rodents and other animals that may have access to the interior of
the machine or its connection points.
17. Damages derived from terrorism, riot or popular tumult, legal or illegal demonstrations and strikes; facts of actions
of the Armed Forces or the State Security Forces in times of peace; armed conflicts and acts of war (declared or
not); nuclear reaction or radiation or radioactive contamination; vice or defect of the goods; facts classified by the
Government of the Nation as "national catastrophe or calamity".
CAUTION: Guarantee claims are only valid if the system has been used in conjunction
with the manufacturer's original frost protection agents and if assembly, commissioning
and documented maintenance have been properly performed.
General Usage Instructions
All the details and instructions in these installation instructions relate to the current level of development.
Please always use the installation instructions provided. Illustrations used are symbolic photos. Due to possible typographical
and printing errors, but also due to the necessity of continuous technical modifi cations, we ask for your understanding that we
cannot accept any liability for the correctness of content. We refer to the applicability of the general terms and conditions in
their currently valid form. These installation instructions contain proprietary information that is protected by copyright.
We reserve the rights of and the right to make changes to these installation instructions.
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EN
Warranty and Liability
Garanzia e responsabilità
Garantie et responsabilité
Garantía y responsabilidad
Garantia e Responsabilidade
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