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Troubleshooting
Problem
Possible cause
Boilovers have been
Brown streaks
or specks.
cooked onto the surface.
Areas of
Mineral deposits from
discoloration
water and food have
with metallic
been left on the surface
sheen.
of the cooktop.
"Cracking"
This is the sound of
or "popping"
the metal heating and
sound.
cooling during both the
cooking and self-cleaning
functions.
48 English
Solution
Wait until the surface cools down.
Then, use a scraper to remove
those impurities. Use the blade
scraper to remove soil.
See the section on the care and
cleaning of the glass cooktop on
pages 42-43.
Remove using a ceramic-glass
cooktop cleaning cream.
Use cookware with clean, dry
bottoms. Clean the cooktop
with a ceramic cleaning agent
regularly every week.
This is normal operation, and not
a system failure. Use the oven as
usual.
OVEN
Problem
Possible cause
The oven will
The range is not
not turn on.
completely plugged into
the electrical outlet.
A fuse in your home may
be blown or the circuit
breaker tripped.
The oven controls have
been set improperly.
The oven is too hot.
Incomplete service
wiring.
Power outage.
The oven light
The light bulb is loose or
will not turn on.
defective.
The switch operating the
light is broken.
Oven smokes
The control has not been
excessively
set properly.
during broiling.
The meat has been placed
too close to the element.
The meat has not been
properly prepared.
Grease has built up on
oven surfaces.
Solution
Make sure the electrical plug
is inserted into a live, properly
grounded outlet.
Replace the fuse or reset the
circuit breaker.
See the chapter on operating the
oven.
Allow the oven to cool.
Call for service.
Check to see if the house lights
will turn on. If required, call your
local electric company for service.
Tighten or replace the bulb.
Call for service.
Refer to the section on setting
oven controls.
Reposition the rack to provide
proper clearance between the
meat and the element. Preheat
the broil element for searing.
Remove the excess fat from the
meat. Cut away fatty edges that
may curl, leaving the lean intact.
Regular cleaning is necessary
when broiling frequently.
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