Troubleshooting Tips
Problem
Oven will not start
Control panel lighted, yet
oven will not start
"LOC" appears on display
Floor of the oven is warm
even when the oven has
not been used
You hear an unusual low-
tone beep
Vent fan comes on
automatically
SENSOR ERROR appears
on the display
18
Possible Causes
A fuse in your home may be blown or
the circuit breaker tripped.
Power surge.
Plug not fully inserted into wall outlet.
Door not securely closed.
Door not securely closed
Start/Pause button not pressed after
entering cooking selection.
Another selection entered already in
oven and Cancel/Off button not pressed
to cancel it.
Cooking time not entered after pressing
Cook Time
Cancel/Off was pressed accidentally
Food weight not entered after selecting
Weight Defrost or Time Defrost
The control has been locked.
The cooktop light is located below the
oven floor. When light is on, the heat it
produces may make the oven floor get
warm.
You have tried to change the power
level when it is not allowed.
The vent fan automatically turns on
to protect the microwave if it senses
too much heat rising from the cooktop
below.
When using a Sensor feature, the door
was opened before steam could be
detected.
Steam was not detected in a maximum
amount of time.
What To Do
• Replace fuse or reset circuit breaker.
• Unplug the microwave oven, then plug it back
in.
• Make sure the 3-prong plug on the oven is fully
inserted into wall outlet.
• Open the door and close securely.
• Open the door and close securely
Press Start/Pause
Press Cancel/Off
Make sure you have entered cooking time after
pressing Cook Time
Reset cooking program and press Start/Pause
Make sure you have entered food weight after
selecting Weight Defrost or Time Defrost.
• Press and hold Cancel/Off for about 4 seconds
to unlock the control.
• This is normal.
• Many of the oven's features are preset and
cannot be changed.
• This is normal.
• Do not open door until steam is sensed and
time is shown counting down on the display.
• Use Cook Time to heat for more time.
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