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3. Troubleshooting
MESSAGE
SITUATION
Temperature taken in not within
Typical human temperature
range.
(34.0~43.0℃ or
93.2℉~109.4℉).
Measured over the distance 1-5
cm (0.4-2in).
Incorrect test position.
Subjects forehead hair,
Antipyretic stickers, head with
sweat, etc.
Some people's body tempera-
ture is lower than the general
population.
Operating temperature
exceeds the range of specified
temperature.
The screen flicker, automatic
turn off.
Battery capacity is too low.
Taking temperature is not
allowed.
Ambient temperature changes
too fast.
ENGLISH
SOLUTION
Make sure the forehead
thermometer is for forehead
measurement, not other human
body site.
Optimum measurement distance
is 1cm.
See figure 2 Measuring position
and distance.
Subjects sit quietly 5-10 minutes
before the test.
The main concern fever
temperature,
Move to a room within the
operating range wait 30 minutes
before taking temperature.
Replace battery or the product
has been damaged, needs
repairs.
Install a new battery
Wait until the ambient
temperature is stably.
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