Care and Maintenance
Troubleshooting
If you experience problems while using this product, try the following solutions. If you still cannot solve
the problem, seek online help at www.Bose.com/livesound. If you cannot find answers to your questions
there, please call the Bose Product and Technical Support Team directly at (877) 335-2673.
Problem
What to do
System is plugged
• Make sure you have power at the AC outlet. Try operating a lamp or other
in, power switch is
on, but power LED
is off
Power LED is on
• Make sure your instrument is plugged into the signal input.
(blue), but no sound
• Make sure the volume control is turned up on your source.
• Make sure the volume control is turned up on the S1 Pro.
• Make sure your Signal/Clip indicator is lit.
• Plug your instrument into a different amplifier to make sure the source is
Power LED is red
• Please call Product and Technical Support at (877) 335-2673.
With nothing
• Using an AC outlet tester, test the AC outlet the S1 Pro is plugged into for
plugged into the
S1 Pro, a slight hum
• If using an extension cord, plug the S1 Pro directly into the outlet.
or buzz is heard
Instrument or audio
• Turn volume down on the source; if your audio source volume cannot be
source sounds
distorted
• Try a different source or instrument.
Microphone is
• Turn volume down.
encountering
• Orient the microphone so that it is not pointing directly at the loudspeaker.
feedback
• Try a different microphone.
• Try a different position for the loudspeaker and/or vocalist on stage.
• Increase the distance from the loudspeaker to the microphone.
• If using a vocal effects processor, make sure it is not contributing to the
Paired Bluetooth®
• If your device requires a passcode, make sure the one you entered is correct.
device will not
• Make sure Bluetooth functionality is turned on or enabled on your source device.
connect to the
• Your Bluetooth device may be out of range; try moving it closer to the speaker.
speaker
• If possible, turn off all other nearby Bluetooth devices or disable their Bluetooth
• Clear the speaker memory or pair to new device by pressing and holding the
• Turn the power off and back on; then try re-pairing your device.
Excessive hum
• Make sure you're using a ¼" TRS cable; do not use a ¼" TS (guitar) cable.
when daisy-chaining
multiple units
16 - Owner's Guide
equipment from the same AC outlet or test the outlet using an AC outlet tester.
working.
reversed or open (hot, neutral, and/or ground) contacts.
adjusted, "input pads" are available from your preferred instrument retailer.
feedback problem.
functionality.
Bluetooth button for ten seconds. Pair the Bluetooth device and the speaker
again.