F - Faq - THOMSON SMART 762 Mode D'emploi

F - FAq

Symptoms
The intelligent bracket is
showing an error (red light)
when the screen is lit.
The monitor will not switch
on.
No image on screen (black
or blue screen).
The image is blurred.
Background noise when
talking.
The electric strike plate does
not open the door.
The gate control does not
release the automated door.
18
EN
Colour video interCom 18Cm
Possible causes
This is completely normal.
The adapter is not connected to the
mains/the monitor is not inserted
correctly into the intelligent bracket.
The intercom panel and the
intelligent bracket are not connected
correctly.
The cable section used is not
suitable for the distance between
the monitor and the intercom panel.
The cable section used is not
suitable for the distance between
the monitor and the intercom panel.
The cables that connect the
intercom panel to the monitor are
too close to 230V mains power
cables.
The cable section used is not
suitable for the distance between
the monitor and the intercom panel.
The cables that connect the
intercom panel to the monitor are
too close to 230V mains power
cables.
The cable section used is not
suitable.
The intercom panel and the strike
plate are not connected correctly.
The style of electric strike plate used
is not suitable.
The cable section used is not
suitable.
The intercom panel and the
automated gate are not connected
correctly.
Solutions
The diagnostics run by the intelligent
bracket should be relied on only
when the screen is disconnected.
Check that all power supply cables
are correctly connected.
Remove the screen of the intelligent
bracket and run diagnostics.
Check the connections.
Check the distance covered by the
cable section with the help of this
operating manual.
Check the distance covered by the
cable section with the help of this
operating manual.
If possible, use a separate duct for
the cables that connect the monitor
to the intercom panel.
Check the distance covered by the
cable section with the help of this
operating manual.
If possible, use a separate duct for
the cables that connect the monitor
to the intercom panel.
Check the cable section with the
help of this operating manual.
Check the connections between
the intercom panel and the electric
strike plate.
Check that the strike plate is
compatible with the specifications
included in this manual.
Check the cable section with the
help of this operating manual.
Check the connections and input
used for the automated gate with
the help of the operating manual for
the automated gate.