Warranty; Help And Advice; Product Returns/After-Sales Service; Ec Declaration Of Conformity - THOMSON SMART 762 Mode D'emploi

g - TEChNiCAL ANd LEgAL iNFOrmATiON

2 - WARRANTY

• This product is guaranteed for parts and labour
for 3 years from the date of purchase. Proof of
purchase must be retained for the duration of
the warranty period.
• The warranty does not cover damage caused
by negligence, knocks or accidents.
• This product must not be opened or
repaired by any persons not employed by
AVIDSEN.
• The warranty will be void if the device is
tampered with.

3 - HELP AND ADVICE

• If, in spite of the care we have taken in designing
our products and drafting these instructions,
you do encounter difficulties when installing
your product or you have any questions, we
urge you to contact one of our specialists who
will be glad to help.
• If you encounter operating problems during
the installation or a few days afterwards, it is
essential that you are in front of your installation
when contacting us, so that one of our
technicians can diagnose the source of the
problem, as it will probably be the result of a
setting that is incorrect or an installation that is
not to specification. If the problem is caused by
the product itself, the technician will give you
an RMA number so that you can return the
unit to the shop. Without this RMA number, the
shop may refuse to exchange your product.
Contact our after-sales customer service
technicians on:
0 892 701 369
Monday to Friday, 9AM to 12PM and 2PM to 6PM.
Visit our website to find out more about our Thomson range at
20
EN
Colour video interCom 18Cm
4 - PRODUCT RETURNS / AFTER SALES
SERVICE
If, despite the care we have taken in designing and
manufacturing your product, it needs to be returned
to our customer service centre, you can check the
progress of the work on our website at the following
address: http://sav.avidsen.com
Avidsen undertakes to keep a stock of spare parts
for this product throughout the contractual warranty
period.

5 - EC DECLARATION OF CONFORMITY

Per the RED directive
AVIDSEN hereby declares that the equipment
designated below: Video doorkeeper smartbracket
slim 7" reference 512262
Complies with the 2014/53/EU directive. Its
conformity has been assessed pursuant to the
applicable standards in force:
EN 60950-1 :2006+A11 :2009+A1 :2010+A12
:2011+A2 :2013
EN301489-1V1.9.2
EN301489-3V1.6.1
EN300330-2V1.6.1
In Chambray les Tours
05/10/2016
0,35 € / min
Alexandre Chaverot,
CEO