Troubleshooting
IMPORTANT! Turn off the power and water supply before
performing any maintenance.
It is recommended that any maintenance should be performed by a
Kohler Authorized Service Representative.
This troubleshooting guide is for general aid only. For service and
installation issues or concerns, call 1-800-4-KOHLER.
Interface Troubleshooting Table
Symptoms
Probable Cause
1.
System will not
A. Outlet switch is in
turn on and
the control
B. Power supply is
module power
(red) and
status (green)
C. Power supply
lights are not
on.
NOTE: Status
lights are located
near the interface
D. Circuit breaker has
cable connection,
on the control
module, port 6.
E. No power to the
F.
Kohler Co.
Recommended Action
A. Flip the outlet switch
the OFF position.
to the ON position.
B. Plug the power
not plugged into
supply into the
the outlet.
outlet.
C. Check power supply
connection to the
connection to the
control module
control module and
may be loose or
reconnect if needed.
disconnected.
D. Reset the circuit
been tripped.
breaker.
E. Check outlet with
outlet.
circuit tester. Repair
or replace as needed.
If none of the
F.
Contact your Kohler
recommended
Co. Authorized
actions for the
Service
above issues
Representative.
correct the
symptom, the user
interface or control
module requires
servicing.
7
1095326-5-B