EN
4.19 Troubleshooting
In this paragraph it is highlighted some malfunctions that may
happen.
Problem
The automation system does not work
The range of the transmitter is excessively
limited
The chain turns, but the door does not move
The alarm continues to sound
The door is not in position when it is opened
or closed, or it does not work
The door does not work correctly, and the
screen shows "H"
Sudden interruptions or jerks in the operat-
ing system, and the screen shows "F"
During operation, you can hear a screeching
noise
The chain is loose and noisy
5 - TESTING AND COMMISSIONING THE AUTOMATION
The testing of the automation must be performed by qualified tech-
nicians who must perform the tests required by relevant legisla-
tion related to risks, ensuring compliance with the provisions of the
5.1 Testing
All installation components must be tested following the procedures
outlined in the respective instruction manuals
Check that they meet the guidelines in Chapter 1 - Safety warnings
Check that the gate or door can move freely once the automation
is unlocked, and that they are balanced and stationary if left in any
position
Check the correct operation of all connected devices (photocells,
5.2 Commissioning
Following the successful testing of all (and not just some) devices in
the installation you can proceed with the commissioning
You must prepare, and keep for 10 years, the technical file of the
installation with the wiring diagram, drawing or photo of the installa-
tion, risks analysis and solutions adopted, manufacturer declaration
of conformity of all devices connected, instruction manual of each
device and maintenance schedule of the installation
Fix on the gate or door a plaque indicating the automation data, the
name of the person responsible for the commissioning, the serial
number and year of construction, the CE mark
Attach a plaque indicating the steps required to manually unlock
the motor
24
Together with the warn on the display, the flashing light (if con-
nected) will warn with a sequence of two short flashes, pause, two
short flashes
Causes
1. The plug is not inserted firmly
2. The fuse is burned out
The battery is not sufficiently charged
The unlock system is disengaged
Alarm: 2000 cycles of operation
Incorrect setting
Control unit
problem due to humidity
1.
The traction spring is not straight
2. Presence of an obstacle
3 The power supply is not stable
Lack of lubricant between the guide and
carriage
after a long period of use
Loosening of chain due to prolonged use
without lubrication between the guide and
the
carriage
regulations, in particular the EN12445 standard, which specifies the
testing methods for the automation of doors and gates.
sensitive edges, emergency buttons, etc.), testing the opening,
closing and stopping of the gate or door via the connected control
devices (transmitters, buttons, switches)
Carry out measurements of the impact force, as prescribed by
standard EN12445 adjusting the functions of speed, motor force
and deceleration of the unit if the measurements do not give the
desired results until you find the right setting
Implement and deliver to the end user the declaration of conform-
ity, the instructions and warnings for use for the end user and the
maintenance schedule of the installation
Make sure the user understands properly the automatic, manual
and emergency operation of the automation.
Inform the end user in writing of the dangers and risks still present
WARNING - after detecting an obstacles, the gate or door stops,
and the automatic closing is excluded; to restore movement
you must press the command button or use the transmitter.
Solution
1. Have a technician check
2. Have a technician replace the fuse with one
of the same type
Replace the battery with a new one of the
same model
Lock the clutch as per 4.3
Disconnect the power supply, then power
back on
Make settings again
Dry the unit (request assistance from a
technician)
1. Have a technician adjust the
spring.
2. Adjust the resistance to the suitable level
until "F" disappears
Lubricate properly or grease the point be-
tween the guide and the
carriage
Tight the chain and lubricate it. (see point
4.1).
traction