Troubleshooting
THE GRILL FAILS TO IGNITE
IF THE GRILL DOES NOT IGNITE OR THE FIRE GOES OUT IN THE CRUCIBLE WHILE COOKING,
FOLLOW THE PROCEDURES BELOW:
Turn the power switch to OFF and disconnect the power cord.
Remove any food, cooking grate, grease deflector and heat diffuser.
Remove all unburned pellets and ash from the crucible. Make sure the grill is COLD as ash can cause a fire.
Restart the grill and confirm that the ignition cycle is working. The element should turn red and pellets should
fall from the auger into the crucible. Replace the heat diffuser, grease deflector and cooking grate.
IF THE ABOVE PROCEDURE DOES NOT WORK TRY THESE ADDITIONAL TIPS:
Verify power at the electrical outlet. If the power cord is connected to a ground fault interrupter, check and
restart if necessary.
Check the power cord fuses. Disconnect the power cord from the electrical outlet. Remove the controller and
check the fuse on the back. Replace if the fuse is blown and reinstall the controller.
Verify that the element, intake fan and auger drive are working.
• Unplug the element connector (red/white wires), plug the power cord into an appropriate grounded
electrical outlet and turn the power switch to ON.
• Check that the intake fan and auger drive motor are working. See Figure 1 below. Replace the one that is
not working. If both are working, the element may need to be replaced.
Figure 1
Auger Drive Motor
Intake Fan
Controller
27