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Troubleshooting
Problems
Product does not
start
Product does not
reach full power
Unsatisfactory result
Excessive vibration
or noise
Optional Accessories
m
WARNING!
ALWAYS use only authorized Snow Joe
replacement parts or accessories that are not intended for use with this pole hedge trimmer. Contact Snow Joe
you are unsure whether it is safe to use a particular replacement part or accessory with your pole hedge trimmer. The use of any
other attachment or accessory can be dangerous and could cause injury or mechanical damage.
Accessories
1
NOTE: Accessories are subject to change without any obligation on the part of Snow Joe
changes. Accessories can be ordered online at sunjoe.com or via phone by contacting the Snow Joe
service center at 1-866-SNOWJOE (1-866-766-9563).
Possible Cause
• Not connected to power supply.
• Power cord or plug is defective.
• Other electrical defect to the
product.
• Extension cord not suitable for
operation with this product.
• Power source (e.g. generator)
has too low voltage.
• Air vents are blocked.
• Blade is worn/damaged.
• Thickness of branches exceeds
capacity.
• Blade is damaged.
• Bolts/nuts are loose.
Universal wall bracket with mounting
hardware
Possible Solution
• Connect to power supply.
• Please call the Snow Joe
service center at 1-866-SNOWJOE (1-866-766-9563)
for assistance.
• Please call the Snow Joe
service center at 1-866-SNOWJOE (1-866-766-9563)
for assistance.
• Use a proper extension cord.
• Connect to another power source.
• Clean the air vents.
• Replace with new blade.
• Only cut branches complying with the capacity.
• Replace with new blade.
• Tighten bolts/nuts.
+ Sun Joe
replacement parts and accessories. NEVER use
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Item
14
+ Sun Joe
customer
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+ Sun Joe
customer
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+ Sun Joe
®
Model
SJWB
(Fits most Snow Joe
Sun Joe
tools)
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+ Sun Joe
to provide notice of such
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®
+ Sun Joe
customer
®
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if
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+
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