Jensen VM9311TS Guide D'instructions page 30

Problem
Disc does not play back
Image blurred, distorted, or dark
PBC cannot be used during VCD playback
No repeat or searching while playing VCD
MP3
Interruption occurred during playback
Incorrect playback message displayed
XM RADIO
No Sound
XM source not available
"ANTENNA" appears on the XM main screen
All other Errors
IPOD
iPod source not available
Cannot see video and photo media on TFT screen
All other errors
Error Messages
Message Displayed
Loading
No Disc
Bad Disc
Unknown disc
Region Error
Error
All manuals and user guides at all-guides.com
Table 13: Troubleshooting
Cause
Disc is warped or scratched
Disc is dirty or wet
Laser pickup is dirty
Incompatible disc is used
Disc rating exceeds Parental Lock rating limit
Disc region code is not compatible with unit
Disc is inserted upside down
Disc is illegally copied
PCB is not available on the disc
PCB is on
Disc is dirty or scratched
File is damaged/bad recording
Message is longer than LCD can display
Incorrect cable connections
Incorrect cable connections
Antenna not connected
Incorrect cable connections
Wrong iPod Video Settings
Table 14: Error Messages
Cause
Disc is being read
Disc is dirty
Disc is upside down
Disc not present in loading compartment
Disc is dirty
Disc is upside down
Disc format is not compatible with this unit
DVD is not compatible with region code of unit
illegal mechanism operation
Use disc in good condition
Clean disc with soft cloth
Clean laser pickup with cleaning disc
Use compatible disc
Change Parental Lock settings to lower restriction
Use disc with proper region code
Insert disc with label side up
Use original disc
Turn PCB off
Clean disc or replace
Recreate disc with good files
Check RCA cables
Check XM Data cable or Media Module Cable
Check satellite antenna connection
Reset Media Module
Check jLink and Media Module cables
Change iPod video settings to TV Out = On
Check Media Module yellow RCA video input cable
Reset Media Module
Clean disc with soft cloth
Insert disc with label side up
Insert disc
Clean disc with soft cloth
Insert disc with label side up
Press EJECT key for 5 seconds to reset loading mechanism
26
VM9311TS
Corrective Action
Corrective Action