Appendix B: common problems and solution
Q: I have taken photos but my computer does not recognize my camera. What do I do?
A: First of all, make sure you took photos. Take a few photos as a test, and then try downloading them to your computer by
connecting it to the camera with the USB cable. Alternatively, you can insert the memory card directly into your computer card
slot if your computer has one, or use an external card slot that can be connected to your computer USB port. If you still get a
"No photos in camera" message on your computer, check that it meets the minimum requirements as indicated at the beginning
of this instruction manual.
Q:
How to be sure that I have not lost any important photos?
A: As all files are stored on the SD card inserted in your camera, make sure there is always enough space on the card for you to
take pictures. It is recommended that you insert a memory card up to 32 GB and regularly transfer the files stored on the
memory card to your computer to free up more memory. This will also be the backup data when you have lost or damaged the
SD card. The test photos are stored in the limited RAM of the SD card but if the camera has insufficient power or is out of power,
all the test photos will be lost.
Q: Will the device work normally if I use a Mac computer?
The device can be used as a removable disk on Mac OSX (10.5.x or higher version).
A: