Blaupunkt BLUEBOT XVAC Mode D'emploi page 30

COMMON PROBLEMS
Problem
The robot does not start
The robot cannot be charged
The robot does not recharge
Abnormal behavior
Abnormal noise
Cleaning ability declines or dust falls out
WiFi cannot be connected
Fixed-time cleaning fails
Does the robot consume power when it is placed on the
charging station
WARRANTY
This product has 2 years warranty for manufacturing defects. The warranty period will be counted from the date of purchase of
the product, according to purchase invoice. Product warranty only covers manufacturing defects, defects resulting from improper
use are not covered in the warranty, such as (but not limited to) dropping the robot, improper transportation, connection to the
mains power supply not in compliance with the voltage specified in this manual, insertion of foreign objects and natural wear of
parts and parts Such as plastic parts (caps, buttons, handles, latch locks, power cables, etc. ) and metal parts (wires, motors, etc. ).
Also not covered are damages due to agents of nature, lightning, food, sea, oxidation, humidity etc. ). The product will lose
its warranty if it presents defects, which after analysis by our technicians, are characterised as being improperly used, used for
professional use or for the purpose for which it is not intended (according to the Owner's Manual). This warranty will be void if
it is found that the device has been tampered with, has been repaired by a person or service not authorised by Blaupunkt. The
guarantee is only valid with the receipt/invoice provided at purchase.
Blaupunkt undertakes to provide the above-mentioned services in the warranty period only in places where it maintains an
authorised service. Consumers who are not located near an authorised service centre should be responsible for the costs and risks
of transport to the authorised service of their choice.
Natural 'wear and tear' is not covered under warranty.
This product is for domestic use only.
DISPOSAL AND RECYCLING
This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent
possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the
sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the
retailer where the product was purchased. They can take this product for environmental safe recycling.
Solution
• In case of a low battery level, please place the robot on the charging station and make sure that the charging plates of the robot and charging
station connect. The robot will start automatically (if the robot is completely powered off, it can be started automatically after it has charged for
a while)
• If the environment temperature is lower than 0°C or higher than 50°C, please use it at a temperature of 0-40°C
• Please move the robot away from the charging station and check if the indicator light of the charging station lights up. Confirm that both ends of
the charging station power adapter are well connected. Make sure that the charging station is correctly positioned in front of the robot and that
the distance between the front of the robot and the charging station is around 2 cm
• Check if there is poor contact between the charging plates of the robot and the charging station, please clean the charging plates or push the side
brushes aside when these block the connection between the charging plates
The robot is too far away from the charging station, please put the robot near the charging station and try again
Shut down the robot by pressing and holding the on/off button and restart the robot after 10 minutes
The main brush, side brush or wheel may be entwined with foreign matter, please shut down the robot and re-move any foreign matter
• The dustbin is full, please clear it
• The filter is blocked, please clear or replace it
• The main brush is entwined with foreign matter, please clear it
• The WiFi signal is bad, please ensure that there is a good WiFi signal
• The WiFi is connected abnormally, please reset the WiFi (router), download the latest APP and try to reconnect it
• Password is incorrect
• The wifi is either on the 5 Ghz frequency band or on a mixed band of 2. 4 and 5 Ghz. The cleaning robot only uses the 2. 4G frequency band.
Please log in to your router and make sure that the two Ghz frequencies are split in 2. 4 and 5 Ghz and give these different names. Instructions on
how to do this can be found in your router manual.
In case of a low battery level, fixed-time cleaning can only be started when the battery level is 30% or more
The robot consumes a little power when placed on the charging station. This assures the best performance of the battery
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