cecotec ENERGYSILENCE 12000 AIR CLIMA CONNECTED Manuel D'instructions page 48

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1. 3. Check if any firewall or any other restrictions have been set or not.
1. 4. Check that the router works normally.
1. 5. Make sure the air conditioner, router and mobile work within signal scope.
1. 6. Check if the router protector is connected or not.
2.1. If the software displays Identification failed, this means that the air conditioner has been
reset, and the mobile phone has lost control permission.
You need to reconnect the Wi-Fi network to get permission again.
Connect to local network and refresh.
If the problem persists, delete the air conditioner from the App and try to connect it again after
refreshing the App.
3.
The Software displays Air conditioner out of line,
Please check if the network is working properly.
3. 1. Air conditioner has been reset.
3. 2. Air conditioner is out of power.
3. 3. Router is out of power.
3. 4. Air conditioner can't connect to router.
3. 5. Air conditioner can't connect to network through the router (under remote control mode)
3. 6. Smartphone can't connect to router (Under local control mode);
3. 7. Smartphone can't connect to network (under remote control mode).
7. CLEANING AND MAINTENANCE
Periodic maintenance is essential for keeping your air conditioner efficient.
Before carrying out any maintenance, disconnect the power supply by taking the plug out from
the socket.
Indoor unit
Fig. 36.
Anti-dust filters
1. Open the front panel following the direction of the arrow.
2. Keeping the front panel raised with one hand, take out the air filter with the other hand.
3. Clean the filter with water; if the filter is soiled with oil, it can be washed with warm water
(not exceeding 45 ºC). Leave to dry in a cool and dry place.
4. Keeping the front panel raised with one hand, insert the air filter with the other hand.
5. Close.
Note: The electrostatic and the deodorant filter (if installed) cannot be washed or regenerated
92 ENERGYSILENCE 12000 AIR CLIMA CONNECTED
and must be replaced with new filters after every 6 months.
Cleaning the heat exchanger
1. Open the front panel of the unit, lift it as much as it is allowed and then unhook it from the
hinges to make the cleaning easier.
2. Clean the indoor unit using a cloth with water (not higher than 40 ºC) and neutral soap.
Never use aggressive solvents or detergents.
3. If the outdoor unit is clogged, remove the leaves and the waste and remove the dust with air
jet or a bit of water.
End of season maintenance
1. Disconnect the automatic switch or the plug.
2. Clean and replace the filters.
3. On a sunny day, let the conditioner work in ventilation for some hours, so that the inside of
the unit dries completely.
Replacing the batteries
When:
There is no confirmation beep heard from the indoor unit.
The LCD does not work.
How:
Take off the back cover.
Insert the new batteries paying attention to the + an – symbols.
Note: Use only new batteries. Remove the batteries from the remote controller when the
conditioner is not operating.
8. TROUBLESHOOTING
Problem 1
The appliance does not operate
Causes
Power failure/plug pulled out.
Damaged indoor/outdoor unit fan motor.
Faulty compressor thermomagnetic circuit breaker.
Faulty protective device or fuses.
Loose connections or plug pulled out.
It sometimes stops operating to protect the appliance.
Voltage higher or lower than the voltage range.
Active timer-on function.
Damaged electronic control board.
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ENERGYSILENCE 12000 AIR CLIMA CONNECTED 93