Remote control
Problem
Cause
The sound bar cannot
The sound bar is out of the operating
be controlled using
range.
the remote control.
The batteries are weak.
The remote control sensor of the
sound bar is exposed to direct sunlight
or strong lighting.
The TV cannot be
The remote control sensor of the TV is
controlled using the
blocked by the sound bar.
TV remote control.
There may be any problem with the
TV or TV remote control.
The TV cannot be
The TV Remote Repeater function is
controlled by using
disabled.
the TV Remote
The TV remote control does not
Repeater function.
use infrared signals. (Some remote
controls may not work even if it uses
infrared signals.)
The sound bar and TV are too close
or too far from one another.
There is any obstacle (such as cables)
between the sound bar and TV.
The sound bar does
The TV remote control key was not
not learn TV remote
held down long enough.
control operations.
The TV remote control does not
use infrared signals. (Some remote
controls may not work even if it uses
infrared signals.)
The position where you operated the
TV remote control is not appropriate
The batteries of the TV remote control
are weak.
The remote control sensor of the
sound bar is exposed to direct sunlight
or strong lighting.
The transmission of the remote control
signal was disturbed by the TV screen
light.
Remedy
Use the remote control within the operating
range (p.8).
Replace with new batteries (p.8).
Adjust the lighting angle, or reposition the
sound bar.
Use the TV Remote Repeater function (p.11) or
remove the stands of the sound bar so that the
TV remote control sensor is not blocked (p.6).
Refer to the manuals of the TV.
Enable the TV Remote Repeater function (p.11).
The TV Remote Repeater function cannot be
used in this case. Adjust the position of the
sound bar so that the remote control sensor
of the TV is not blocked by the sound bar and
use the TV remote control to operate the TV.
Move the sound bar to adjust the distance
between the TV Remote Repeater and TV
(remote control sensor) (p.11).
If necessary, remove or attach the stands of
the sound bar (p.6).
Remove the obstacle between the sound bar
and TV.
Hold down the key for more than 1 second
twice or three times (p.10).
The TV remote control learning function
cannot be used in this case. Use the supplied
remote control to operate the sound bar.
Operate the TV remote control at the
appropriate position (p.10).
Replace with new batteries.
Adjust the lighting angle, or reposition the
sound bar.
Turn off the TV and perform the learning
operation again (p.10).
Sound is coming
Audio output is enabled on the TV.
from the TV when the
sound bar volume is
turned up with the TV
remote control.
(when TV remote
control learning
function is used)
The power of the
The power of the TV was on when you
sound bar and of
performed the learning operation.
the TV switch in the
opposite direction.
(For example, the TV
is turned off if the
sound bar is turned
on.)
(when TV remote
control learning
function is used)
Change the TV setting to disable the TV
speaker output. If a setting to disable the
speaker output is not available on your TV, try
the following methods.
- Connect headphones to the headphone jack
on the TV.
- Set the TV volume to minimum.
Press the power key on the TV and
(power)
on the front panel of the sound bar to turn on
them and then press the power key on the TV
remote control to turn off them.
En
13