Problem
Possible causes
Sides of cabinet
This is normal.
are warm.
Warm area on
This is normal.
central door seal.
Condensation
Not unusual during periods of
on outside of
high humidity.
refrigerator/
freezer.
Condensation
Frequent or long door openings. Minimize door openings.
inside fresh food
Door gasket leaking.
compartment.
Not unusual during periods of
high humidity.
Ice buildup
Freezer door not closing tightly.
inside freezer
compartment.
Taste or odor in
Transfer of odor/taste from
ice cubes.
strong smelling foods.
Door handles out
With time and usage, movement
of alignment.
may occur.
Tray/bin does not
Packaging trapped.
slide in and out
evenly.
Runners not extending fully.
Troubleshooting
What to do
Wipe dry.
Check that gasket is sitting flat and
sealing tightly.
Wipe dry.
Move items in freezer so door can close
tightly.
Check and clean door gasket seal.
Wrap or cover strong smelling foods.
See Installation instructions – Stability
instructions (pages 12 – 13).
Check to ensure no food or packaging is
trapped behind the tray/bin.
Holding onto sides of tray/bin, extend the
runners fully by using a firm pull – this
will reset the runner.
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