First try the solutions suggested here or visit our website at www.kitchenaid.custhelp.com.
If you experience
Unusual Noise (cont.)
Water running/Gurgling
Buzzing and clicking
Repetitive clicking
Creaking/Cracking/
Grinding
Clatter
Temperature and Moisture
Temperature is too warm. The refrigerator has just been
Temperature is too cold
in the refrigerator/crisper.
Temperature is too cold
in the pantry drawer.
There is interior moisture
buildup.
NOTE: Some moisture
buildup is normal.
There is frost/ice
buildup in the freezer
compartment.
TROUBLESHOOTING
Possible Causes
May be heard when ice melts during
the Defrost cycle and water runs into
the drain pan.
Heard when the water valve opens
and closes to dispense water and/or
fill the ice maker.
Dual evaporator valve regulating the
cooling operation.
May be heard as ice is being ejected
from the ice maker mold.
May be heard when the ice falls into
the ice storage bin.
installed.
The controls are not set correctly for
the surrounding conditions.
The door(s) are opened often or not
closed completely. This allows warm
air to enter refrigerator.
A large load of food was recently
added.
The refrigerator air vent(s) are
blocked.
The controls are not set correctly for
the surrounding conditions.
The ice storage bin is not in the
correct position.
The control is not set correctly for the
items stored in drawer.
The room is humid.
The door(s) are opened often or not
closed completely. This allows humid
air to enter the refrigerator.
The door(s) are blocked open.
A bin or shelf is in the way.
Storing liquid in open containers.
The drawer is opened often or left
open.
Poor door seal.
Temperature controls are not set
correctly.
This is normal.
If the refrigerator is connected to a water line, this is normal. If
the refrigerator is not connected to a water line, turn off the ice
maker.
You may hear rapid repetitive clicking sounds as the unit
switches from cooling one compartment to cooling the other.
This sound is normal.
This is normal.
This is normal.
Allow 24 hours following installation for the refrigerator to cool
completely.
Adjust the controls a setting colder. Check the temperature in
24 hours. See the "Using the Controls" section.
Minimize door openings and keep doors fully closed.
Allow several hours for refrigerator to return to normal
temperature.
If the air vent located in the middle rear of the refrigerator
compartment is blocked by items placed directly in front of it, the
refrigerator will get too cold. Move items away from the air vent.
Adjust the controls a setting warmer. Check the temperature in
24 hours. See the "Using the Controls" section.
See the "Ice Maker and Ice Storage Bin" section.
Adjust the temperature setting. See the "Using the Controls" in
the the "Refrigerator Use" section.
A humid environment contributes to moisture buildup.
Minimize door openings and close doors completely.
Move food packages away from door.
Push bin or shelf back into the correct position.
This adds humidity to the refrigerator interior. Keep all containers
tightly covered.
Minimize drawer openings and close drawer completely
after use.
Ensure door seals are making full contact with the refrigerator
cabinet to allow for an adequate seal.
See the "Using the Controls" section for recommended
temperature settings.
Solution
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