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FLO Home
TM
Limited product warranty
1.Products. The products covered by this warranty are the FLO Home
TM
G5
Model and the FLO Home
TM
X5 Model (hereinafter referred to as the
"Products").
2.Limited Product Warranty. Products manufactured by FLO are warranted to (i)
be free from defects in material and workmanship and (ii) function in accor-
dance with the User Manual, when operated under normal use. This Limited
Product Warranty only applies to the end user holding an original purchase
invoice for a Product (the "Purchaser") and may not be transferred.
3.Warranty Period. The terms and conditions of this Limited Product Warranty is
valid for a period of three (3) years in Canada and a period of five (5) years in the
United States (the "Warranty Period") from date of purchase by the Purchaser of
the Product.
4.Limited Remedies. FLO's obligations under this Limited Product Warranty are
limited to repairing or replacing or reimbursing the purchase price, at FLO's sole
discretion, any Product which is found to be defective by FLO after proper
inspection. All replacement or repaired Products are warranted only for the
remainder of the original Warranty Period, prolonged only by the period during
which the Product was repaired or replaced.
5.Limited Product Warranty Claim Procedure. Any claim under this Limited
Product Warranty must be made through FLO Customer Service to obtain a
«Return Material Authorization» (RMA) number. FLO shall be responsible for and
pay for all costs related to the transportation of the returned Product. Please
visit www.FLO.ca to find customer service contact information.
6.Exclusion of Warranty. FLO's Limited Product Warranty does not apply to any
Product that has been altered or repaired by any person other than a service
provider authorized by FLO, or where the Product serial number has been
removed or degraded. FLO's Limited Product Warranty also does not apply to any
damage to a Product resulting from: (i) improper installation, neglect, abusive or
improper use of the Product, not in accordance with the Product's Standard
Specifications; or (ii) normal wear and tear or other damage out of the control of
FLO; or (iii) accident, fire or other hazard. ALL REPRESENTATIONS AND WAR-
RANTIES NOT SPECIFICALLY PROVIDED FOR IN THIS LIMITED PRODUCT
WARRANTY, EXPRESS OR IMPLIED, ARE EXCLUDED AND DISCLAIMED TO THE
FULLEST EXTENT PERMITTED BY LAW. IN NO EVENT SHALL FLO BE LIABLE
FOR INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, PUNITIVE OR CONSEQUEN-
TIAL DAMAGES, OR ANY CAUSE OF ACTION IN CONNECTION WITH PRODUCT
MALFUNCTION OR IN COCONNECTION WITH THE INSTALLATION OR HAN-
DLING OF THE PRODUCTS BY THE PURCHASER AND/OR ANY PERSON AUTHO-
RIZED BY THE PURCHASER.
Services FLO Inc.
2327, Versant Nord Boulevard
Office 120, Québec (Québec)
G1N 4C2 CANADA
18
September 2018 | flo.com | Installation guide | FLO Home X5
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