Troubleshooting - Petsafe PIG19-16412 Manuel D'utilisation

Troubleshooting

The receiver collar is not
beeping or correcting.
The receiver collar is beeping,
but the pet is not responding to
the static stimulation.
The receiver collar has to be
held on top of the boundary
wire to activate.
The receiver collar activates
inside the house.
The Receiver LED indicator
light is flashing every 4 to
5 seconds and I have just
installed a new battery.
I have an inconsistent signal.
• Check the battery to make sure it is installed properly.
• Check that both lights are lit on the fence transmitter. If
not, perform the "System Test."
• Make sure the static stimulation is set at level 2
or above.
• Test the receiver collar with the test light by walking
toward the boundary wire. If the test light flashes,
adjust the fit of the receiver collar.
• Trim your pet's fur where the contact points touch the
neck and/or switch to the longer contact points.
• The contact points must be in contact with pet's skin.
• Increase the static stimulation level.
• Repeat the training steps to reinforce training.
• Purchase a stronger receiver collar by contacting the
Customer Care Centre.
• Replace the battery.
• Adjust the boundary width control knob clockwise to
increase the distance from the boundary wire that the
receiver collar activates.
• If using a double loop layout, make sure the boundary
wires are separated at least 1.5 m.
• If the receiver collar still has to be held on top of the
boundary wire, perform the "System Test."
• Turn the boundary width control knob anti-clockwise to
decrease the distance from the boundary wire that the
receiver collar activates.
• Make sure the boundary wire is not running within
4.5 m of the house. The signal can transmit through the
walls of your house.
• Make sure the boundary wires are twisted from the
boundary to the fence transmitter.
• To reset the low battery indicator, remove the battery
from the receiver collar. Discharge all power by
holding the stimulation level button down until the LED
is no longer illuminated. Reinstall the battery.
• Make sure the fence transmitter is at least 1 m from
large metal objects or appliances.
• Make sure all boundary wire turns are gradual with a
minimum 1 m radius.
• Make sure the boundary wire is not running parallel
to or within 3 m of electrical wires, neighbouring
containment systems, telephone wires, television or
antenna cables, or satellite dishes.
• If a neighbouring containment system may be causing
an inconsistent signal, move the boundary wire farther
away from the neighbouring containment system.
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