Samsung NE58 93 Serie Manuel D'utilisation page 44

Troubleshooting
Problem Possible cause
The surface units A fuse in your home may
will not turn on. be blown or the circuit
breaker tripped.
The cooktop controls are set
improperly.
Areas of Food spillover was not
discoloration on the cleaned.
cooktop.
The surface is hot and the
model features a light-
colored cooktop.
The surface unit The element will cycle on
frequently cycles and off to maintain the
on and off. power setting.
The surface unit This is normal. The unit is still on and hot.
stops glowing when
changed to a lower
setting.
44 English
NE58R9311SS_AA_DG68-01177A-00_EN.indd 44
Solution
Replace the fuse or reset Scratches or
the circuit breaker. abrasions on the
cooktop surface.
Check if the correct control
is set for the surface unit
you are using.
Refer to the section on
the care and cleaning of
the glass cooktop on page
38.
This is normal. The surface
may appear discolored
when it is hot. This is
temporary and will
disappear as the glass
cools.
This is normal operation,
and not a system failure.
Use the range as usual.
Brown streaks or
specks.
Problem Possible cause
The cooktop is being
cleaned improperly.
Cookware with rough
bottoms was used on the
cooktop or there were
coarse particles (eg. salt or
sand) present between the
cookware and the surface
of the cooktop.
Cookware has been slid
across the cooktop surface.
Boilovers have been cooked
onto the surface.
Solution
Scratches are not
removable. Tiny scratches
will become less visible in
time as a result of cleaning.
Use ceramic glass top
cleaning cream. Do not
use chemical or corrosive
agents. These agents may
damage the surface of the
product.
To avoid scratches, follow
the recommended cleaning
procedures. Make sure
cookware bottoms are
clean before use, and use
cookware with smooth
bottoms.
• Wait until the surface
cools down. Then,
use a single-edge
razor-blade scraper at
approximately a 45°
angle against the glass
surface to remove the
soil.
• See the section on the
care and cleaning of
the glass cooktop on
page 38.
2019-06-13 12:05:04