TROUBLE SHOOTING
Check the following before contacting technical support:
Failure
The machine doesn't
work.
Dehumidification func-
tion can not start.
Without wind
It's noisy at work?
E1 Code
CONDITIONS OF WARRANTY
There is a two-year warranty on your dehumidifier from the date of purchase. All material
or manufacturing defects will be repaired free of charge.
The following applies:
•
All claims for compensation, including consequential damage, will not be entertained.
•
Any repairs or replacement of components during the warranty period will not result
in an extension of the warranty period.
•
The warranty will expire if any alterations have been made, not genuine components
have been fitted or if the dehumidifier has been repaired by a third party.
•
Components subject to normal wear and tear, such as the air filter, are not covered by
the warranty.
•
The warranty is only valid on presentation of the original, unaltered, and date-
stamped purchase receipt.
•
The warranty does not cover damage caused by actions that deviate from those as
described in the user's manual or by neglect.
•
Transportation costs and the risks involved during the transportation of the
dehumidifier or components shall always be for the account of the purchaser.
Potential causes of failure
Is the power line properly con-
nected??
Is the full water indicator light?
(water tank full or not put in
place)
Is the room temperature is above
35 degrees or under 5 degrees?
Is the filter blocked?
Is the air inlet or outlet blocked?
Is the filter plugged?
Is the machine tilted?
Is the filter blocked?
Coil sensor short circuit or open
circuit
Solution
Connect the plug and socket
well.
Drain the water in the tank and
put it in place.
The protection device is started
and the machine cannot work.
Clean the filter screen according
to the cleaning instructions of
dehumidifier.
Remove the obstruction from the
air inlet or outlet.
Clean the filter screen according
to the cleaning instructions of
dehumidifier.
Move the machine to a flat,
strong position.
Clean the filter screen according
to the cleaning instructions of
dehumidifier.
Check whether the line is loose
or replace the coil sensor.
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