TROUBLE SHOOTING
Check the following before contacting technical support:
Problem
The unit does not work.
The device does not
dehumidify.
The dehumidifier works,
but reduces the relative
humidity insufficiently.
No air is discharged
Operation is noisy
E1 code
CONDITIONS OF WARRANTY
There is a two-year warranty on your dehumidifier from the date of purchase. All material
or manufacturing defects will be repaired free of charge.
The following applies:
•
All claims for compensation, including consequential damage, will not be entertained.
•
Any repairs or replacement of components during the warranty period will not result
in an extension of the warranty period.
•
The warranty will expire if any alterations have been made, not genuine components
have been fitted or if the dehumidifier has been repaired by a third party.
•
Components subject to normal wear and tear, such as the air filter, are not covered by
the warranty.
Cause
The powercord is not connected.
The water container is full.
The water container has not
been replaced correctly.
Is the temperature of the room
above 35˚C or below 5˚C?
The air filter is clogged.
The temperature or relative
humidity in the room where the
device is operating is too low.
Is the intake duct or discharge
duct obstructed?
The room is too large.
There are too many sources of
humidity.
There is too much ventilation.
Is the air filter clogged?
Is the unit tilted or unsteady?
Is the air filter clogged?
Pipe temperature sensor failed
Solution
Insert the plug into the wall out-
let.
Remove the water from the con-
tainer.
Place the water container in the
correct position.
The protection device is activated
and the unit cannot be started.
Clean the air filter.
It is normal that the device does
not dehumidify in these condi-
tions.
Remove the obstruction from the
discharge duct or intake duct.
We recommend using a dehu-
midifier with a greater capacity.
We recommend using a dehu-
midifier with a greater capacity.
Reduce ventilation (e.g. close cur-
tains and shut doors).
Clean the air filter as instructed
under "Cleaning the dehumidi-
fier".
Move the unit to a stable, sturdy
location.
Clean the air filter as instructed
under "Cleaning the dehumidi-
fier".
Replace pipe temperature sensor
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