Troubleshooting - AquaScape AQUASURGE 2000-4000 Mode D'emploi

• If your impeller rotor assembly and internal pump body
have excessive scale build-up, clean with a mild acid, such
as white vinegar or non-abrasive calcium, lime and rust
remover product, using a sponge or soft-bristled brush
that won't scratch the stainless steel. Removing scale
build-up will allow your pump to run like new again.
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Troubleshooting

• Reduced Water Flow
– Pump or plumbing may be clogged. It may be necessary to clean the filter screens and impeller
• Pump Hums and Doesn't Push Water
– Pump or plumbing may be clogged. It may be necessary to clean the filter screens and impeller
– Remove the water chamber cover and inspect and clean the impeller rotor assembly and internal pump body
– Make sure nothing is blocking or wrapped around the impeller
– Make sure the pump is receiving the correct voltage
• Pump Not Working
– The ground-fault circuit-interrupter (GFCI) may have tripped
– The pump is not receiving the correct voltage
• Remote Not Working
– Check to make sure the switch located on the receiver is in the remote control position
– Check to make sure the battery is installed properly. Replace battery if needed.
– Re-pair the remote to the receiver by following these steps:
1. Disconnect the receiver from the power source
2. Verify that the switch on the receiver is set to position 1 (the circle position)
3. Reconnect the receiver to the power source
4. Hold both flow adjustment buttons on the remote until the display flashes
5. Press any button on the remote to complete the pairing process
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US (866) 877-6637 |
• When re-assembling the pump, be sure to align the raised
key on the impeller flange to the matching notch in the
face of the pump flange.
• Winter Storage – If concerned about possible freeze
damage, disconnect the threaded collar on the fitting and
remove the pump from the filter (be careful not to lose the
flat rubber washer). Clean the pump and inlet screens with
fresh water and store the pump in a frost-free location. The
pump can be run during freezing weather, if desired, but the
pump should be removed in the event of a power failure to
prevent any freeze damage to either the pump or the piping.
CAN (866) 766-3426 | aquascapeinc.com