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Problem
Water flows on the rear plate
of the refrigerator.
There is too much con‐
densed water on the rear
wall of the refrigerator.
Water flows inside the refrig‐
erator.
Water flows on the floor.
The temperature in the appli‐
ance is too low/too high.
Possible cause
Temperature is set incorrect‐
ly.
Appliance is fully loaded and
is set to the lowest tempera‐
ture.
Temperature set in the appli‐
ance is too low and the am‐
bient temperature is too
high.
During the automatic de‐
frosting process, frost melts
on the rear plate.
Door was opened too fre‐
quently.
Door was not closed com‐
pletely.
Stored food was not wrap‐
ped.
Food products prevent the
water from flowing into the
water collector.
The water outlet is clogged.
The melting water outlet is
not connected to the evapo‐
rative tray above the com‐
pressor.
The temperature is not set
correctly.
The door is not closed cor‐
rectly.
The food products' tempera‐
ture is too high.
Many food products are stor‐
ed at the same time.
The door has been opened
often.
Solution
Refer to "Operation" chapter.
Set a higher temperature.
Refer to "Operation" chapter.
Set a higher temperature.
Refer to "Operation" chapter.
This is correct. Dry the water
with a soft cloth.
Open the door only when
necessary.
Make sure the door is closed
completely.
Wrap food in suitable pack‐
aging before storing it in the
appliance.
Make sure that food prod‐
ucts do not touch the rear
plate.
Clean the water outlet.
Attach the melting water out‐
let to the evaporative tray.
Set a higher/lower tempera‐
ture.
Refer to "Closing the door"
section.
Let the food products tem‐
perature decrease to room
temperature before storage.
Store less food products at
the same time.
Open the door only if neces‐
sary.