Simple troubleshooting
Problem
Display.shows.
Error
Please contact
hotline
The.water.filter.does.not.
stay.in.position.in.the.water.
tank.11.
The.coffee.grounds.are.not.
compact.and.are.too.wet.
Display.shows..
Clean brewing unit
Coffee.or.milk.froth.quality.
varies.considerably..
Water.dripped.onto.the.inner.
floor.of.the.appliance.when.
the.drip.tray.was.removed.
If you are unable to solve the problem, please call the hotline.
Cause
The.appliance.has.a.fault.
The.water.filter.is.not.
mounted.correctly.
The.grinding.setting.is.too.
fine.or.too.coarse,.or.not.
enough.ground.coffee.has.
been.used.
Brewing.unit.is.soiled.
Too.much.pre-ground.cof-
fee.in.the.brewing.unit.
The.brewing.unit's.
mechanism.is.stiff.
Build-up.of.limescale.in.the.
appliance.
Drip.tray.removed.too.early. Wait.a.few.seconds.after.
Solution
Please.call.the.hotline.
Firmly.press.the.water.filter.
straight.down.into.the.tank.
connection.
Adjust.the.grinding.unit.to.a.
coarser.or.finer.setting,.or.
use.2.level.measuring.
spoons.of.ground.coffee.
Clean.brewing.unit.
Clean.brewing.unit..
(Pour.in.no.more.than.2.
level.measuring.spoons.of.
ground.coffee).
Remove.the.brewing.unit.
and.treat.with.a.special.
grease.intended.for.this.
purpose.(Order.No..
311368),.see."Maintenance.
and.daily.cleaning".
Descale.the.appliance.with.
two.descaling.tablets.as.
described.in.the.instructions.
the.last.drink.was.dispensed.
before.removing.the.drip.
tray.
en
de
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