What to do if ...
The appliance cannot be
switched on or is not operat-
ing
The cooking zones automati-
cally reduce the cooking level
to
The residual heat indicator is
not displaying anything
acoustic signal sounds, appli-
ance switches off
Acoustic signal sounds and
appliance switches itself on
and after 10 seconds off again
Display is switching between
two heat settings
lights up
Problem
Possible cause
More than 10 seconds have
passed since the appliance was
switched on
The lock is switched on
The child safety device is
switched on
Several sensor fields were
touched at the same time
Automatic switch off has been
triggered
The sensor fields are partly
covered by a damp cloth or
with liquid
The cooking zone was only on
for a short time and is there-
fore not hot
One or more sensor fields have
been covered for longer than
10 seconds
The On/Off sensor field has
been covered up, e.g. by a
cloth
Power management is reduc-
ing the power of this cooking
zone
Unsuitable cookware
No cookware on the cooking
zone
The diameter of the bottom of
the cookware is too small for
the cooking zone
What to do if ...
Remedy
Switch the appliance on again.
Switch off the lock (See the
section "Locking/unlocking the
control panel")
Deactivate child safety device
(See the section "Child safety
device")
Only touch one sensor field
Remove any objects (pan,
cloths, etc.) that are lying on
the control panel. Switch the
appliance on again
Remove the cloth or the liquid.
Reset the cooking level re-
quired.
If the cooking zone is sup-
posed to be hot, call the Cus-
tomer Service Department.
Uncover sensor field
Do not place any objects on
the control panel
See the section "Switching the
power function on and off"
Use suitable cookware
Place cookware on the cooking
zone
Move onto a smaller cooking
zone
Use suitable cookware
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