Sony KV-27FV310 Mode D'emploi page 153

Operating Instructions
Channels
Problem
I cannot receive
higher number
channels (UHF) when
using an antenna
Cable stations don't
seem to work
I cannot get anything
but TV
Picture in Picture (PIP)
Problem
The remote control
doesn't work in PIP
mode
There is no window
picture or it is just
static
I get the same
program in the
window picture as in
the main picture
I cannot see VIDEO
4-5 (Y, P , P ) in PIP
b r
Contacting Sony
Before calling our Customer Information Services Center, please have ready your TV's serial number. It is located on
the rear of your TV or on the front cover of this manual. The person attending to your call will ask you for it.
Our Customer Information Services Center phone number is 1-800-222-SONY (7669) (US residents only) or (416) 499-
SONY (7669) (Canadian residents only).
48
Possible Remedies
❏
Make sure Cable is set to Off in the Channel menu (page 33).
❏
Perform Auto Program to add channels that are not presently in
the memory (page 23).
❏
Make sure Cable is set to On in the Channel menu (page 33).
❏
Perform Auto Program to add channels that are not presently in
the memory (page 23).
❏
Be sure that you did not set the video in the Setup menu (page 42)
to skip your video inputs. If a video input has been set to Skip, it
will be skipped when you press the TV/Video buttons for either
the main or PIP pictures.
Possible Remedies
❏
Press the TV FUNCTION button. You may have inadvertently
pressed the VCR/DVD FUNCTION button, which changes the
PIP buttons to VCR mode (page 26).
❏
Be sure your PIP window picture is set to a video source/channel
that has a program airing.
❏
You may be tuned to a video input with nothing connected to it.
Try cycling through your video inputs using the yellow PIP TV/
VIDEO button with the red dot (page 26).
❏
Both may be set to the same channel. Try changing channels in
either the main picture or the window picture (page 26).
❏
Your TV may be set up to select all your channels through a cable
box. The cable box will only unscramble one signal at a time, so
you cannot use the PIP feature. If possible, run a direct cable to the
VHF/UHF jack on your TV. This will only work if your cable
system provides an unscrambled signal (page 13).
❏
Connected equipment in VIDEO 4-5 (Y, P , P ) is not visible in PIP.
b r