Problem
Pump cycles on and off periodically when
all the taps are closed
Noisy operation
Low fl ow
Flow is not smooth
10.
WINTERIZING
If water is allowed to freeze in the system, serious damage to the pipework and pump may occur. Failures of this type will invalidate the warranty. To best avoid this
damage, completely drain the water system.
- Drain the tank either using the pumps or a drain valve.
- Open all faucets (including drain valve) and allow the pumps to purge all water from the system.
- Remember to leave all faucets including showers open (excluding the Whale Twist® Deck Shower, which must remain closed) to avoid any damage.
11.
SERVICE SUPPORT DETAILS
For installation or service advice please contact Whale® Customer Support:
Tel: +44 (0)28 9127 0531
Email: info@whalepumps.com
www.whalepumps.com
12.
EU DECLARATION OF CONFORMITY
We hereby declare, under our sole responsibility, that the enclosed equipment complies with the provisions of the following EC Directives.
Electromagnetic Compatibility Directive 2014/30/EU on the approximation of the laws of the Member States relating to electromagnetic compatibility.
CE mark affi xed: April 2017
Basis on which conformity is declared - The above equipment complies with the protection requirements of the EMC Directive.
Standards applied
2013/53/EU
ISO 10133:2012
EN55014-1:2006
EN55014-2:1997+A2:2008
EN28846 :1993
ABYC-H23
Richard Bovill
Engineering Director
13.
WARRANTY
This Whale® product is covered by a 3 year warranty. Please see the enclosed document for details of our Statement of Limited Warranty.
©Copyright Whale 2017 - All rights reserved. Reproduction in whole or in part without permission is prohibited. WHALE®, is a registered trademark of Munster Simms
Engineering Limited, Bangor, Northern Ireland trading as Whale. Whale's policy is one of continuous improvement and we reserve the right to change specifi cations
without prior notice. Illustrations are for guidance purposes only. Neither the accuracy nor completeness of the information contained in any Product brochure is
guaranteed by the Company and may be subject to change at its sole discretion. Please note that by contacting Whale Support you will be indicating your consent to
receiving product updates, recall information, help guides and appropriate marketing messages from us via post, email or telephone unless you indicated an objection to
receiving such messages.
Munster Simms Engineering Ltd.
2 Enterprise Road, Bangor, Co. Down, N. Ireland BT19 7TA
Tel: +44 (0)28 9127 0531
Possible Cause
Water leaking at outlet side of pump
Pumps drawing air
Noise created by vibration
Power supply to pumps
Pipework/connections crushed due to
over tightened hose clips
Pumps too far from water tank
Water leaking at outlet side of pumps
Pump strainer clogged
One pump is not functioning
Accumulator tank pressure is low
Recreational Craft Directive
Extra-low voltage DC Installation
EMC Emissions
EMC Immunity
Ignition Protection
Installation of Potable Water
Email: info@whalepumps.com
Potential Solution
Check pipework/fi ttings for leaks and repair. Check system drain plugs are
closed. System pressure relieve valve too low.
See 'no water getting to pump' (above).
Check kit is secured to a solid surface. Check frame is not in contact with hard
surfaces. Located away from interfering surfaces. Check pipework is securely
supported.
Check power supply to pumps uses the correct wire gauge in line with relevant
standards, to give full voltage at pumps.
Check battery is not discharged.
Replace damaged connections. Ensure no kinks or tight bends in pipework.
Pump is best situated beside water tank.
Check pipework/fi ttings for leaks and repair. Check system drain plugs are
closed.
Remove clear lid, rinse and replace to main strainer body (retain strainer mesh
on lid).
Check power supply and electrical connection to pump.
Check pressure switch is functioning. Replace pump (AK2415: 12ltr, 12V d.c.;
AK2425: 12ltr, 24V d.c.; AK3615: 18ltr, 12V d.c.; AK3625: 18ltr, 24V d.c.) or
pressure switch (AK1314 for Low Pressure Switch and AK1315 for High
Pressure Switch).
Check pressure in tank using the valve and a pressure gauge. If required,
infl ate to 2.2bar.
www.whalepumps.com