Contact 1-800-762-1142 for assistance.
Do not return to place of purchase.
Troubleshooting
If the problem is:
Pilot won't light
Note: Heater operates at reduced efficiency
below 40ºF (5ºC).
Pilot won't stay lit
Burner won't light
Burner flame is low
Emitter glows uneven
Note: Bottom 1" of emitter normally does
NOT glow.
Carbon build-up
Thick black smoke
Owner's manual: model 233010 outdoor patio heater
And this condition exists:
Fuel supply valve is closed
Blockage in orifice or pilot tube
Air in gas line
Igniter fails
Dirt built up around pilot
Connection between gas valve and
pilot assembly is loose
Thermocouple is not operating
correctly
Gas pressure is low
Blockage in orifice
Control knob is not in ON position
Gas pressure is low
Supply hose is bent or kinked
Control knob fully ON
Gas pressure is low
Base is not on a level surface
Heater is level
Dirt or film on reflector and emitter
Blockage in burner
6/8/04
Then do this
Open valve
Clean or replace orifice or pilot tube
Open gas line and bleed it (pressing
control knob in) for not more than 1 - 2
minutes or until you smell gas
Obtain new igniter and replace
Clean dirt from around pilot
Tighten connection and perform leak
check
Replace thermocouple
Have a professional check gas system
Clear blockage
Turn control knob to ON
Have a professional check gas system
Straighten hose
Check burner and orifices for blockage
Have a professional check gas system
Place heater on a level surface
Clean burner
Clean reflector and emitter
Remove blockage and clean burner
inside and outside
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