Troubleshooting - Endless Summer ES5000COMM Manuel D'utilisation

10

Troubleshooting

Problem
Pilot won't light
Burner won't light
Note: Heater operates at reduced efficiency below
40ºF (5ºC).
Pilot won't stay lit
Note: Heater operates at reduced efficiency below
40ºF (5ºC).
Burner won't stay lit
Burner flame is low
Note: Heater operates at reduced efficiency below
40ºF (5ºC).
Emitter glows uneven
Note: Bottom 1" of emitter normally does NOT
glow.
Thick black smoke
Possible Cause
LP gas tank valve is closed
LP gas tank is low or empty
LP gas leak
Battery needs to be changed
Igniter fails
Blockage in pilot or orifice
Air in gas line
Control knob is NOT in an ON position
Control knob IS in an ON position
LP gas tank is low or empty
LP gas leak
Blockage in orifice
Connection between gas valve and burner assembly is loose
Air in gas line
Dirt built up around pilot
Connection between gas valve and pilot assembly is loose
Air in gas line
Thermocouple is not operating correctly
Connection between gas valve and burner assembly is loose
Thermocouple is not operating correctly
Blockage in burner
LP gas tank is low or empty
Outdoor temperature is less than 40ºF and tank is less than 1/4
full
Supply hose is bent or kinked
LP gas tank is low or empty
Base is not on a level surface
Blockage in burner
Blockage in burner
For more assistance, please visit us at BlueRhino.com or call 1.800.762.1142.
Outdoor LP Gas Heater
Model No. ES5000COMMM
Prevention/Cure
Make sure regulator is securely attached to the LP gas tank per
"Installing LP Gas Tank," then turn LP gas tank valve to "OPEN"
Exchange, refill or replace LP gas tank
1. Turn LP gas tank valve to "CLOSED"
2. Wait 5 minutes for gas to clear
3. Follow "Checking for Leaks" section
Replace the "AA" battery (follow assembly step for inserting battery)
Light the heater manually with a match, per the "Lighting
Instructions." If heater lights with a match, replace igniter
Clean the pilot assembly: Download and follow the correct cleaning
instructions from BlueRhino.com
1. Open gas line and bleed it (pressing control knob in) for not
more than 1 - 2 minutes or until you smell gas
2. Turn control knob to " OFF"
3. Wait at least 5 minutes for gas to dissipate
Review "Lighting Instructions" section and try again
Review "Lighting Instructions" section and try again
Exchange, refill or replace LP gas tank
1. Turn LP gas tank valve to "CLOSED"
2. Wait 5 minutes for gas to clear
3. Follow "Checking for Leaks" section
Clear blockage: Download and follow the correct cleaning
instructions from BlueRhino.com
1. Turn off heater per "Turning Off" instructions.
2. Disconnect LP gas tank per "Disconnecting LP Gas Tank"
instructions.
3. Tighten connection.
4. Perform leak check per "Checking for Leaks" instructions.
Open gas line and bleed it (pressing control knob in) for not more
than 1 - 2 minutes or until you smell gas.
Clean the pilot assembly: Download and follow the correct cleaning
instructions from BlueRhino.com
1. Turn off heater per "Turning Off" instructions.
2. Disconnect LP gas tank per "Disconnecting LP Gas Tank"
instructions.
3. Tighten connection.
4. Perform leak check per "Checking for Leaks" instructions.
Open gas line and bleed it (pressing control knob in) for not more
than 1 - 2 minutes or until you smell gas.
1. Clean the heater: Download and follow the correct cleaning
instructions from BlueRhino.com.
2. If the heater is still not working, obtain a new pilot
assembly from the manufacturer. Call our Customer Care at
1.800.762.1142.
Tighten connection and perform leak check
1. Clean the heater: Download and follow the correct cleaning
instructions from BlueRhino.com.
2. If the heater is still not working, obtain a new pilot
assembly from the manufacturer. Call our Customer Care at
1.800.762.1142.
1. Turn off heater per "Turning Off" instructions.
2. Remove blockage and clean burner inside and outside:
Download and follow the correct cleaning instructions from
BlueRhino.com
Exchange, refill or replace LP gas tank
1. Turn off heater per "Turning Off" instructions.
2. Connect a full LP Gas Tank per "Connecting LP Gas Tank"
instructions.
1. Turn off heater per "Turning Off" instructions.
2. Straighten hose, if cracked obtain a new hose from the
manufacturer
Exchange, refill or replace LP gas tank
Place heater on a level surface
1. Turn off heater per "Turning Off" instructions.
2. When cool, remove blockage and clean burner inside and
outside:
Download and follow the correct cleaning instructions from
BlueRhino.com
1. Turn off heater per "Turning Off" instructions.
2. When cool, remove blockage and clean burner inside and
outside:
Download and follow the correct cleaning instructions from
BlueRhino.com