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caused by failure to observe operating in-
structions, incorrect installation or by connec-
tion to the wrong voltage, damage caused
by chemical or electro-chemical reaction, rust,
corrosion or water damage including but
not limited to damage caused by excessive
lime in the water supply, damage caused by
abnormal environmental conditions.
• Consumable parts including batteries and
lamps.
• Non-functional and decorative parts which
do not affect normal use of the appliance,
including any scratches and possible color
differences.
• Accidental damage caused by foreign
objects or substances and cleaning or un-
blocking of filters, drainage systems or soap
drawers.
• Damage to the following parts: ceramic
glass, accessories, crockery and cutlery bas-
kets, feed and drainage pipes, seals, lamps
and lamp covers, screens, knobs, casings and
parts of casings. Unless such damages can
be proved to have been caused by produc-
tion faults.
• Cases where no fault could be found during
a technician's visit.
• Repairs not carried out by our appointed ser-
vice providers and/or an authorized service
contractual partner or where non-original
parts have been used.
• Repairs caused by installation which is faulty
or not according to specification.
• The use of the appliance in a non-domestic
environment i.e. professional use.
• Transportation damages. If a customer trans-
ports the product to their home or other ad-
dress, IKEA is not liable for any damage that
may occur during transport. However, if IKEA
delivers the product to the customer's delivery
address, then damage to the product that
occurs during this delivery will be covered by
this guarantee.
• Cost for carrying out the initial installation
of the IKEA appliance. However, if an IKEA
service provider or its authorized service
partner repairs or replaces the appliance
under the terms of this guarantee, the service
provider or its authorized service partner will
re-install the repaired appliance or install the
replacement, if necessary.
This restriction do not apply to fault-free work
carried out by a qualified specialist using our
original parts in order to adapt the appliance to
the technical safety specifications of another EU
country.
How country law applies
The IKEA guarantee gives You specific legal rights,
which covers or exceed local demands. However
these conditions do not limit in any way consumer
rights described in the local legislation
Area of validity
For appliances which are purchased in one EU
country and taken to another EU country, the
services will be provided in the framework of
the guarantee conditions normal in the new
country. An obligation to carry out services in
the framework of the guarantee exists only if the
appliance complies and is installed in accord-
ance with:
• the technical specifications of the country in
which the guarantee claim is made;
• the Assembly Instructions and User Manual
Safety Information;
The dedicated After Sales Service for
IKEA appliances:
Please do not hesitate to contact IKEA After
Sales Service to:
1. make a service request under this guarantee;
2. ask for clarification on installation of the IKEA
appliance in the dedicated IKEA kitchen
furniture. The service won't provide clarifica-
tions related to:
- the overall IKEA kitchen installation;
- connections to electricity (if machine comes
without plug and cable), to water and to gas
since they have to be executed by an author-
ized service engineer.
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