Contact Information; Fcc Information - ECX TORMENT ECX4000 Manuel D'utilisation

assistance. For questions or assistance, please direct your email
to productsupport@horizonhobby.com, or call 877.504.0233 toll
free to speak to a Product Support representative. You may also
find information on our website at www.horizonhobby.com.
Inspection or Services
If this Product needs to be inspected or serviced, please use the
Horizon Online Service Request submission process found on our
website or call Horizon to obtain a Return Merchandise Authorization
(RMA) number. Pack the Product securely using a shipping carton.
Please note that original boxes may be included, but are not designed
to withstand the rigors of shipping without additional protection. Ship
via a carrier that provides tracking and insurance for lost or damaged
parcels, as Horizon is not responsible for merchandise until it arrives
and is accepted at our facility. An Online Service Request is available
at http://www.horizonhobby.com under the Support tab. If you do not
have internet access, please contact Horizon Product Support to obtain
a RMA number along with instructions for submitting your product
for service. When calling Horizon, you will be asked to provide your
complete name, street address, email address and phone number
where you can be reached during business hours. When sending
product into Horizon, please include your RMA number, a list of the
included items, and a brief summary of the problem. A copy of your
original sales receipt must be included for warranty consideration.
Be sure your name, address, and RMA number are clearly written
on the outside of the shipping carton.

CONTACT INFORMATION

Country of horizon hobby
Purchase
United States of Horizon Service Center
America (Electronics and engines)
Horizon Product Support
United Kingdom Horizon Hobby Limited
Germany Horizon Technischer
Service
France Horizon Hobby SAS
This device complies with part 15 of the FCC rules. Operation is
subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
CAUTION: Changes or modifications not expressly approved
by the party responsible for compliance could void the user's
authority to operate the equipment.
This product contains a radio transmitter with wireless technology
which has been tested and found to be compliant with the applicable
regulations governing a radio transmitter in the 2.400GHz to
2.4835GHz frequency range.
Notice: Do not ship Li-Po batteries to horizon. If you have any
issue with a Li-Po battery, please contact the appropriate
horizon Product Support office.
Warranty Requirements
For Warranty consideration, you must include your original
sales receipt verifying the proof-of-purchase date.
Provided warranty conditions have been met, your Product will be
serviced or replaced free of charge. Service or replacement decisions
are at the sole discretion of Horizon.
non-Warranty repairs
Should your service not be covered by warranty service will be
completed and payment will be required without notification
or estimate of the expense unless the expense exceeds 50%
of the retail purchase cost.
By submitting the item for service you are agreeing to payment of
the service without notification. Service estimates are available upon
request. You must include this request with your item submitted for
service. Non-warranty service estimates will be billed a minimum
of ½ hour of labor. In addition you will be billed for return freight.
Horizon accepts money orders and cashiers checks, as well as Visa,
MasterCard, American Express, and Discover cards. By submitting
any item to Horizon for service, you are agreeing to Horizon's Terms
and Conditions found on our website http://www.horizonhobby.com/
Service/Request/.
Address
4105 Fieldstone Rd
Champaign, Illinois
61822 USA
Units 1-4 Ployters Rd
Staple Tye
Harlow, Essex
CM18 7NS
United Kingdom
Christian-Junge-Straße 1
25337 Elmshorn
Germany
14 Rue Gustave Eiffel
Zone d'Activité du Réveil Matin
91230 Montgeron

FCC INFORMATION

Antenna Separation Distance
When operating your Spektrum transmitter, please be sure to maintain
a separation distance of at least 5 cm between your body (excluding
fingers, hands, wrists, ankles and feet) and the antenna to meet RF
exposure safety requirements as determined by FCC regulations.
The following illustrations show the approximate 5 cm RF
exposure area and typical hand placement when operating
your Spektrum transmitter.
Phone Number / Email Address
877-504-0233
productsupport@horizonhobby.com
+44 (0) 1279 641 097
sales@horizonhobby.co.uk
+49 4121 46199 66
service@horizonhobby.de
+33 (0) 1 60 47 44 70
EN
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