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USAGE AND WARNING
WARNING !!!
If away for a long periods (eg holidays) we
recommend that you turn off the water
supply to the WC served by the unit.
WARNING !!!
Only the disposal of toilet paper, faecal
matter, and waste water will be under
guarantee. Any damage due to foreign
bodies such as cotton, condoms, sanitary
towels, wet wipes, food, hair, metal, wood
or plastic objects, will not be under
guarantee. Solvents, acids and other
chemicals can also cause damage to the
unit, and will invalidate the guarantee.
This device is not designed for
persons (including children) with
limited physical, sensory or mental
abilities, or those with minimal
experience and knowledge, unless
they are monitored and are given the
necessary instructions for using the
device, with the help of a person
responsible for their safety. Monitor
children and make sure they do not
play with the device.
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CARE OF YOUR UNIT
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MAINTENANCE
DISCONNECT THE ELECTRICAL
POWER SUPPLY, BEFORE
ATTEMPTING ANY WORK
ON THE UNIT.
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FAULT FINDING / REMEDIES
For the most past, any inconsistencies in the operation of the unit will be minor and easy
rectified. Please refer to the chart below.
IN ALL CASES, YOU MUST DISCONNECT THE MACERATOR FROM
If the problem cannot be easily remedied in this way, please call our Service organisation.
ALL WORK INVOLVING DISMANTLING OF THE APPLIANCE
MUST BE CARRIED OUT BY AN APPROVED REPAIR AGENT
SYMPTOMS
• The unit stops
• The motor intermittently activates
• Motor is surging and water in the
WC pan goes down very slowly
• The motor operates normally, but
continues to run for a long time
• The motor does not activate
• The motor emits a rattling or
crunching sound, hums, but
does not run
• Cloudy water comes up into the
shower basin (units with side inlets)
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REMOVAL
DISCONNECT THE ELECTRICAL POWER SUPPLY
BEFORE ANY SERVICE
REMOVING THE UNIT FROM THE WC SUITE
Disconnect the electrical power supply,
A
B
C
D
E
F
HINGED SIDE INLET VALVES CLOGGED
WARNING
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GUARANTEE
THE POWER SUPPLY
PROBABLE CAUSES
• The unit has been running for too
long (thermal cut-out)
• Problem with electrics
• The connected sanitary devices are
leaking
• The non-return valve is faulty
• The air dispenser is clogged up
• The length or height of the
installation is over the specification,
or there are too many bends/elbows
• The pump cover plate is occluded
• The electrical power supply is not
active
• The plug is defective
• The motor or the control system is
defective
• Foreign object into the box
• Problem with the motor or the
control system
• Shower installed too low as
compared with the macerator unit
• Hinged side inlet discs clogged up
REMEDIES
• Ask an approved repair agent to
intervene
• Wait for reset
• Check the installation upstream
• Clean or replace the non-return valve
• Clear the air dispenser
• Check the installation
• Otherwise, ask an approved repair
agent to intervene
• Restore the electrical supply
• Call a service engineer to check the
motor
• Otherwise, ask an approved repair
agent to intervene
• Remove the foreign body
(see section
)
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• Otherwise, ask an approved repair
agent to intervene
• Check the installation
• Clean the hinged discs
(see section
)
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• Otherwise, ask an approved repair
agent to intervene
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