Problem
Unit does not dispense hot water.
Unit is noisy during operation.
Water leaks from the faucet.
Water is dripping out of the water
dispenser and onto the floor.
The water being dispensed has a
strange taste.
Possible Cause
Over consumption of hot water in a short
time.
System Malfunctions
The water dispenser is not level.
Unit is touching other objects.
The top portion of the faucet has become
loose.
The faucet has been damaged.
The Hose Connector is not connected
properly or the inside hot or cold water
tanks is leaking.
The drain cap on the back is not fastened
properiy.
This is not uncommon with new water
coolers. Do not wony, this is not
dangerous to your health.
9
RW-1600B
Remedy
Wait a moment for the water to heat.
Contact Royal Sovereign customer service
Place the unit on a level, flat surface.
Move the unit away from other objects.
Tighten the top threaded portion of the faucet.
contact customer service for repair
Make sure the hose connector is properiy
connected. Contact Royal Sovereign customer
service if a water tank is leaking
Tighten the drain cap. If the sealing silicon
material inside the drain cap is torn or damaged,
then replace with a new one.
Clean the hose in the dishwasher (top rack only)
or let it soak in dish soap. The strange taste
usually goes away after a full bottle of water is
dispensed.