Troubleshooting - Napoleon NEFL32FH Instructions D'installation Et D'opération

9.0 TROUBLESHOOTING

TURN OFF THE APPLIANCE COMPLETELY AND LET COOL BEFORE SERVICING. ONLY A
QUALIFIED SERVICE PERSON SHOULD SERVICE AND REPAIR THIS ELECTRIC APPLIANCE.
SYMPTOM
Dim or no fl ame /
Ember bed is not
glowing or dimming
No warm air coming
out of appliance
Appliance turns off
and will not turn on
Appliance will not
come on when
Power button is
turned ON.
Remote control
does not work
Heater shuts off
automatically
Touch panel /
Remote Control do
not work
!
PROBLEM
LED's are burnt out or
malfunctioning
Room temperature is higher
than the appliance setting (if
it is set to room temperature)
Heater is burnt out
Appliance has overheated
and safety thermal switch has
tripped
House circuit breaker has
tripped
Appliance is not plugged into
an electrical outlet
Appliance has overheated
and safety thermal switch has
tripped
Circuit board is burnt out
Low batteries
Room is too warm
The front glass is moved or
not secured properly.
WARNING
TEST SOLUTION
Inspect the LED's and replace them if necessary
Reset temperature setting
Inspect the burner and heater assembly and replace it if
necessary
Unplug power cord and allow appliance to cool for 15 minutes,
Unplug the appliance, allow appliance to cool for 15 minutes,
then plug it back in then plug in the power cord and turn the power ON.
Reset house circuit breaker
Check plug and plug it in
Unplug the appliance, allow appliance to cool for 15 minutes,
Unplug power cord and allow appliance to cool for 15 minutes,
then plug it back in
then plug in the power cord and turn the power ON.
Inspect the circuit board and replace it if necessary
Replace batteries in remote control
The heater has a built-in thermostat so it will shut off
automatically once the pre-set temperature is reached. It will
also turn on automatically if the room temperature drops below
the pre-set temperature
Unplug the appliance, if the appliance is recessed to the wall,
shut off house circuit breaker. Ensure the front glass is in the
correct location and is sitting fl at to the appliance touch panel.
After 10 seconds, plug or turn on the appliance to reset it.
23
EN
W415-1542 / C / 01.13.16