SMC's Limited Warranty Statement
Limited Warranty Statement: SMC Networks Europe ("SMC") warrants
its products to be free from defects in workmanship and materials,
under normal use and service, for the applicable warranty term. All
SMC products carry a standard 2 year limited warranty from the date
of purchase from SMC or its Authorized Reseller. SMC may, at its own
discretion, repair or replace any product not operating as warranted
with a similar or functionally equivalent product, during the
applicable warranty term. SMC will endeavour to repair or replace
any product returned under warranty within 30 days of receipt of
the product. As new technologies emerge, older technologies
become obsolete and SMC will, at its discretion, replace an older
product in its product line with one that incorporates these newer
technologies
The standard limited warranty can be upgraded to a 5 year Limited
Lifetime * warranty by registering new products within 30 days of
purchase from SMC or its Authorized Reseller. Registration can be
accomplished via the enclosed product registration card or online
via the SMC web site. Failure to register will not affect the standard
limited warranty. The Limited Lifetime warranty covers a product
during the Life of that Product, which is defined as a period of 5
years from the date of purchase of the product from SMC or its
authorized reseller.
All products that are replaced become the property of SMC.
Replacement products may be either new or reconditioned. Any
replaced or repaired product carries, either a 30-day limited
warranty or the remainder of the initial warranty, whichever is
longer. SMC is not responsible for any custom software or firmware,
configuration information, or memory data of Customer contained
in, stored on, or integrated with any products returned to SMC
pursuant to any warranty. Products returned to SMC should have any
customer-installed accessory or add-on components, such as
expansion modules, removed prior to returning the product for
replacement. SMC is not responsible for these items if they are
returned with the product.
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Customers must contact SMC for a Return Material Authorization
number prior to returning any product to SMC. Proof of purchase
may be required. Any product returned to SMC without a valid
Return Material Authorization (RMA) number clearly marked on the
outside of the package will be returned to customer at customer's
expense. Customers are responsible for all shipping charges from
their facility to SMC. SMC is responsible for return shipping charges
from SMC to customer.
WARRANTIES EXCLUSIVE: IF A SMC PRODUCT DOES NOT OPERATE AS
WARRANTED ABOVE, CUSTOMER'S SOLE REMEDY SHALL BE REPAIR OR
REPLACEMENT OF THE PRODUCT IN QUESTION, AT SMC'S OPTION. THE
FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN
LIEU OF ALL OTHER WARRANTIES OR CONDITIONS, EXPRESSED OR
IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR
OTHERWISE, INCLUDING WARRANTIES OR CONDITIONS OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SMC
NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME
FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE,
INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS. SMC SHALL
NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND
EXAMINATION DISCLOSE THE ALLEGED DEFECT IN THE PRODUCT DOES
NOT EXIST OR WAS CAUSED BY CUSTOMER'S OR ANY THIRD PERSON'S
MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING,
UNAUTHORIZED ATTEMPTS TO REPAIR, OR ANY OTHER CAUSE BEYOND
THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE,
LIGHTNING, OR OTHER HAZARD.
LIMITATION OF LIABILITY: IN NO EVENT, WHETHER BASED IN
CONTRACT OR TORT (INCLUDING NEGLIGENCE), SHALL SMC BE LIABLE
FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE
DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE, LOSS OF
BUSINESS, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN
CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE,
PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN
IF SMC OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
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