What If There Are Problems - Sanitas SBG 43 Mode D'emploi

14. What if there are problems?

If the scale detects and error when measuring, the following is displayed.
Display cause
The maximum load-bearing capacity of
150 kg was exceeded.
The scale batteries are almost flat.
The control panel batteries are almost
flat.
Faulty or no transmission between scale
platform and control panel.
no display The batteries in the control panel are enti-
rely flat.
The batteries in the control panel are not
correctly installed.
no measurement possible
Possible errors
The scale was not activated before being
stepped on. If you step onto the scale before
„0.0" appears in the display,
it will not function correctly.
Interference between scale and
control panel.
The control panel is too far from the scale.
The scale batteries are flat.
The connection between control panel and scale
is interrupted.
Incorrect weight measurement
Possible errors
Scale is on carpet.
Scale zero setting is incorrect.
remedy
The load must not exceed 150 kg.
Replace the batteries of scale.
Replace the batteries of control panel.
Place the scale on a flat surface and
activate it correctly (wait for the display
to show „0.0") and repeat the measure-
ment (see page 19).
Replace the batteries (see page 22).
Check that the polarity is correct (Note
the graphic in the battery compartment.).
remedy
Activate the scale correctly (wait for „0.0") and re-
peat the measurement.
Switch on the control panel and the scale before the
measurement.
If necessary, wait 30 seconds and then repeat the
measurement.
Remove and replace the batteries in the scale and
control panel or make sure that the transmitter and
receiver are not covered.
Reduce the distance between the scale and control
panel.
Replace the batteries (see page 22).
Do not cover the receiver and transmitter.
remedy
Place scale on a flat, solid surface.
Switch on scale and wait until it switches off auto-
matically (LED off). Then repeat measurement.
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