Fora COMFORT check G40 Manuel De L'utilisateur page 17

Appears when ambient
temperature is below
system operation
range.
Appears when ambient
temperature is above
system operation
range.
Problem with the
meter.
Troubleshooting
1. If the meter does not display a message after inserting a test
strip:
POSSIBLE CAUSE
Batteries exhausted.
Test strip inserted upside
down or incompletely.
Defective meter or test
strips.
System operation range
is 10°C to 40°C (50°F to
104°F). Repeat the test
after the meter and test
strip are in the above
temperature range.
Repeat the test with a
new test strip. If the meter
still does not work, please
contact the customer
service for assistance.
WHAT TO DO
Replace the batteries
Insert the test strip with contact bars
end first and facing up.
Please contact customer services.
2. If the test does not start after applying the sample:
POSSIBLE CAUSE
Insufficient blood sample.
Defective test strip.
Sample applied after
automatic switch-off (2
minutes after last user
action).
Defective meter.
3. If the control solution testing result is out of range:
POSSIBLE CAUSE
Error in performing the
test.
Control solution vial was
poorly shaken.
Expired or contaminated
control solution.
Control solution that is too
warm or too cold.
Defective test strip.
Meter malfunction.
EN-15
WHAT TO DO
Repeat the test using a new test strip
with larger volume of blood sample.
Repeat the test with a new test strip.
Repeat the test with a new test strip.
Apply sample only when flashing "
appears on the display.
Please contact customer services.
WHAT TO DO
Read instructions thoroughly and
repeat the test again.
Shake the control solution vigorously
and repeat the test again.
Check the expiry date of the control
solution.
Control solution, meter, and test strips
should be at room temperature (20°C
to 25°C / 68°F to 77°F) before testing.
Repeat the test with a new test strip.
Please contact customer services.
"