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Result Readings
Message
< 20 mg/dL (1.1 mmol/L)
20–69 mg/dL (1.1–3.8 mmol/L)
70–129 mg/dL
(3.9–7.2 mmol/L)
130–239 mg/dL
(7.2–13.3 mmol/L)
≥ 240 mg/dL (13.3 mmol/L)
> 600 mg/dL (33.3mmol/L)

Error Message

Error Message Cause
The battery cannot
provide enough power
for a test.
Strip has been used.
What it Means
Gen
70–179 mg/dL
70–119 mg/dL
(3.9–9.9 mmol/L)
(3.9–6.6mmol/L)
Gen
180–239 mg/dL
120–239 mg/dL
(9.9–13.3 mmol/L)
(6.7–13.3 mmol/L)
What To Do
Replace the battery
immediately.
Repeat the test with a
new strip.
The test strip is
removed while
counting down, or
insufficient blood
volume.
The ambient
temperature is below
the system operation
range.
The ambient
temperature is above
the system operation
range.
Problem with the
device.
Announcement of Error Message by Universal Tone
• Hi or Lo Result: Results larger than 33.3 mmol/L are
represented as 999, i.e. three groups of nine short beeps with
pauses between the groups. Results smaller than 0.6 mmol/L
are represented as 000, i.e. three long beeps.
• Low Battery Warning: When the batteries will soon be
exhausted, 2 quick beeps are announced three times in
EN-11
PRIMA Owner's Manual
Re-test with a new test
strip.
System operation
range is 10°C to 40°C
(50°F to 104°F). Repeat
the test after the device
and test strip are in the
above temperature
range.
Repeat the test with
a new test strip. If the
device still does not
work, please contact
your customer services
for assistance.

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