PRIMA Owner's Manual
succession. This warning is sounded when the meter is
switched on.
• Other Errors: Other Error Messages are announced by 2 quick
beeps four times in succession.
Blood Glucose Measurement
Symptom
Cause
Battery exhausted.
The device
Test strip inserted
does not
display a
upside down or
incompletely.
message after
inserting a test
Defective device or
strip.
test strips.
Insufficient blood
sample.
Defective test strip.
The test does
not start after
Sample applied
applying the
after the device
sample.
is automatically
turned off.
Defective device.
What To Do
Replace the battery.
Insert the test strip with
contact bars end first and
facing up.
Please contact customer
service.
Repeat the test using a
new test strip with larger
volume of blood sample.
Repeat the test with a new
test strip.
Repeat the test with a new
test strip. Apply sample
only when flashing " "
appears on the display.
Please contact customer
service.
EN-12
Symptom
Cause
Error in performing
the test.
Control solution vial
was poorly shaken.
Expired or
contaminated
The control
control solution.
solution
testing result is
out of range.
Control solution
that is too warm or
too cold.
Defective test strip.
Device malfunction.
What To Do
Read instructions
thoroughly and repeat the
test again.
Shake the control solution
vigorously and repeat the
test again.
Check the expiration date
of the control solution.
Control solution, device,
and test strips should
be at room temperature
(20°C to 25°C / 68°F to
77°F) before testing.
Repeat the test with a new
test strip.
Please contact customer
service.