English
26
Problem
The machine seems to
be leaking.
I cannot activate the
AquaClean filter and
the machine asks for
descaling.
The new water filter
does not fit.
The machine is making
a noise.
Cause
The milk tubes are clogged.
The machine uses water to
rinse the internal circuit and
brew group. Some water
flows through the internal
system directly into the drip
tray.
The drip tray is too full and
has overflowed which makes
it look like the machine is
leaking.
The machine is not placed
on a horizontal surface.
The filter has not been
replaced in time after the
AquaClean filter icon flashed
and the capacity dropped to
0%.
You did not install the
AquaClean filter during first
installation, but after having
brewed approx. 25 coffees
(based on 100ml/3oz cups).
The machine has to be
completely limescale-free
before you install the
AquaClean filter.
You are trying to install
another filter than the
AquaClean filter.
It is normal that your
machine makes noise during
use.
Solution
Always store the milk container
without the milk tubes in the
refrigerator. Leftover milk could
accumulate within the milk tubes
and block the flow of milk going
through the tubes. Rinse the milk
tubes before storage.
Empty the drip tray every day or as
soon as the 'drip tray full' indicator
pops up through the drip tray cover
(Fig. 30). Place a cup under the
dispensing spout to collect rinsing
water.
Empty the drip tray every day or as
soon as the 'drip tray full' indicator
pops up through the drip tray cover
(Fig. 30). Place a cup under the
dispensing spout to collect rinsing
water.
Place the machine on a horizontal
surface so that the 'drip tray full'
indicator works properly.
Descale your machine first and then
install the AquaClean filter.
First descale the machine and then
install a new AquaClean filter. After
descaling, the filter counter is reset
to 0/8. Always confirm filter
activation in the machine menu. Also
do this after filter replacement.
Only the AquaClean filter fits into the
machine.
If the machine starts to make a
different kind of noise, clean the
brew group and lubricate it (see
'Lubricating the brew group').