General Humidifier Questions
Q. Why isn't there enough moisture in my room?
A. How often do you run the unit? If the unit is only run at
night, then during the day the moisture level will drop if
moisture is not constantly added to the air.
Q. Do you leave your door open or closed when the
unit is running?
A. a) By leaving the door open, this allows moisture to
leave the room and go into other areas of the house.
If you would like the moisture to stay within one
specific room you should consider closing the door
while the unit is running.
b) Wood, leather, carpet, curtains, and other types of
fabric soak up a lot of moisture, thus not leaving
enough moisture for the air. If the window is left
open, then this allows moisture to escape the room.
Another factor is a lot of times the unit is placed
next to a heating device. The idea is that the air
blowing into the room will quickly place moisture
around the room. Unfortunately, this concept does
not work because the hot air coming out of a vent
will soak up most of the moisture, and none of the
air within the room will receive any.
Q. How much moisture do I need in my room?
A. Suggested humidity levels are between 40 – 60%.
Q. What are the effects of too little or too much
humidity?
A. Dry air can cause dry skin, static electricity, out of tune
musical instruments, increased levels of dust (dry air
causes dust to rise), damage to wooden objects (dry
out and eventually cracks appear), discomfort, sick-
ness, and dries out nasal membranes.
Over-humidifying the air can cause mold and wallpaper
to peel.
Q. Why do I need a humidifier when I can just open
my window?
A. The moisture level within the outside air is not high
enough to humidify a room. The colder the air the less
moisture it is capable to hold, and the more the air is
heated up the percentage of relative humidity is lower.
Relative humidity means the amount of water vapor in
the air, compared to the amount the air could hold if it
was totally saturated. The difference is higher between
outside and inside temperatures; more humidification
is needed because of the dry air in the room.
Q. Where should I place my humidifier?
A. The unit should be free-standing and not close to a
wall, window, door, or thermal bridge so that air may
circulate around the unit.
Ultrasonic Frequent Questions
Q. There is no fill-line on the water tank, how far
may I fill it up?
A. There is no fill line on the water tank, and it may be
filled all the way to the top.
Q. Is it ok to use distilled water with the unit?
A. For best results with your ultrasonic humidifier use
distilled or reverse-osmosis water.
Q. The directions tell me not to place the unit directly
on the floor, why do I have to elevate the unit?
A. The idea with this unit is to allow one to force humidity
into the air. Because of this, the carpeting or wood floor
surrounding the unit may become damp. If the unit is
placed at least 3 feet off the floor, the mist will have the
opportunity to evaporate before hitting the floor.
Q. Water does not go into the tank.
A. In order to fill the tank, it must be turned upside down.
The cartridge is placed on the water tank cap. Do not
pour water in the tube which is the mist outlet.
Q. White dust is emitted from the unit
A. White dust particles are minerals that are broken up in
tiny pieces by the ultrasonic process.
Solve the problem:
• Don't use water from a pre-installed water softener,
or sodium instead of calcium will be emitted from the
unit. Use distilled water instead.
• For very hard water areas use only distilled water.
• Use Reverse-Osmosis water (R-O water) instead of
distilled water.
• Cleaning light is illuminated (digital models)
Switch off the unit and unplug it. Empty the water in
the base. Rinse the base with warm/clean water. Do
not submerge the base! Visually inspect the base for
dirt or mineral build up. If soft water is used decalcify-
ing the unit every 4 weeks with EZCal is suggested. If
hard water is used the unit should be decalcified every
2 weeks. Do not forget to reset the clean light after
resetting the unit.
Q. Reset cleaning light (digital models)
A. The cleaning light does not automatically reset. Hold
down the power button (button A in instruction manual)
until the light stops flashing. The light automatically
comes on approx. after 14 days of plugging in the unit.
Q. The hygrometer on unit reads a different humidity
level than external hygrometer.
A. Not all hygrometers are calibrated the same, and most
are off by +/- 5%. Plus the humidity level is not the
same in the whole room. The air circulation is different
in every corner of the room. The unit should not be
placed near a heating vent or a radiator as the heat will
absorb all of the moisture.
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